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Monthly Archives: August 2011

Finformation warfare

Just had a great discussion about segmentation today, building on yesterday’s blog entry. The old homogenisation of customers into apples and pears, oranges and lemons, goes back to a simplistic time of the 1980s, where the analytics tools could not mine customer data to a segment of one. Today, these …

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Things worth reading: 31st August 2011

Things we're reading today include … Northern Rock offloads Irish armThe Telegraph Bank of America's $8.5bn sub-prime settlement blockedThe Telegraph Osborne and Cable at war over bank reform The Independent   Our 10 biggest banking bugbears The Telegraph Euro politicians 'ignore markets' BBC Bank shares lead market rise The Independent …

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Customer segmentation in retail banking

Adkit, an international research firm, just sent me their insights into customer segmentation in retail banking.  It’s an interesting report summarised in a 21-slide presentation. The main results show that most banks are narrowing down to three or four key customer segments. In the UK, we normally call these oranges, …

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Things worth reading: 30th August 2011

Things we're reading today include …  Eurobank to merge with Alpha BankBBC Alpha Buys Eurobank, Becomes Greek BehemothBusiness Week Nordea Plans to Cut 2,000 Employees by 2013Business Week EMCF to push into OTC clearingFinancial Times Bank of America sells shares in China bank for $8.3bnThe Telegraph   Bank job cuts …

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Bank branches again …

Ing

There’s been quite a lot of coverage recently of the British Bankers Association’s (BBA) report about bank branch closures in the UK. Based upon the stats, UK banks are closing three branches a week.  That still leaves over 9,000 branches out there, but they are shrinking. The reasons are many …

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Things worth reading: 26th August 2011

Things we're reading today include … Union hits out at Barclays job cutsThe Independent Crédit Agricole hit by €202m loss but is banking on recoveryThe Independent Credit Agricole Profit Beats EstimatesBusiness Week Goldman Sachs staff to lose pay risesThe Telegraph Co-op's Marks sees worst conditions for 40 yearsThe Independent Co-op …

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Bribery, corruption and banking

I’m sitting in a restaurant the other day, and hear the following conversation … Banker One: “So what’s this Bribery Act thingamajig?” Banker Two: “New Law.  Came into force July 1st.” mnum, yum, mnum. Banker One: “Yea, I know that”, mnum yum. “I meant what does it mean?” Banker Two: glug, …

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Things worth reading: 25th August 2011

Things we're reading today include … Cheque delays 'must be reduced'BBC Cheques bounce backThe Telegraph Cost of insuring RBS debt reaches historic highThe Telegraph Bank of America still haunted by Lehman Brothers's ghostThe Telegraph Bank of America: a historyThe Telegraph LSE backs BATS merger with Chi-XFinancial Times Former RBS chief …

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Things worth reading: 24th August 2011

Things we're reading today include … RBS workers on £2,000 a day, email saysThe Independent Europe's Failure to Stem Crisis Haunts MarketsBusiness Week Bank jobs: cut pay to halt roller-coasterFinancial Times Banks should not decide future of cheques, say MPsThe Telegraph Swiss giant UBS says it will axe 3,500 jobsThe …

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Things a banker says, and what they really mean

I know we see these things all the time – what someone says and what they really mean – but I haven’t seen many for bankers, so here’s a few that I’ve encountered over the years, and my interpretation. What they say: “You’re good for this loan?” What they mean: …

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Things worth reading: 23rd August 2011

Things we're reading today include … Strauss-Kahn Accuser’s Lies Lead Prosecutors to Dismiss ChargesBusiness Week A Woman, A Cupcake, A Bank And A Square: Why Credit Card Companies Are Scared Of ChangeTechcrunch Deutsche Bank charged in S KoreaBBC Euro Traders Believe in Trichet Amid ECB BailoutBusiness Week Shares fall as …

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Things worth reading: 23rd August 2011

Things we're reading today include … Strauss-Kahn Accuser’s Lies Lead Prosecutors to Dismiss ChargesBusiness Week A Woman, A Cupcake, A Bank And A Square: Why Credit Card Companies Are Scared Of ChangeTechcrunch Deutsche Bank charged in S KoreaBBC Euro Traders Believe in Trichet Amid ECB BailoutBusiness Week Shares fall as …

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