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Proving digital transformation works for shareholder returns

I wrote about the fact that digital transformation does not create greater shareholder value … yet … and then DBS announce that they are the first bank in the world to demonstrate the link between digitization and shareholder value creation on November 17. Interesting, as I blogged about this on November 16, inspired by an article…

Old John Cryan had some code, AI, AI, Oh!

There are two big tech topics in banking these days, namely Artificial Intelligence (AI) and Blockchain. These two tech titans are changing the back office of banks into intelligent shared structures that will be mind-blowing a decade from now. In fact, they’re not far off that today. I’ve written a lot about Blockchain, and feel…

Does digital transformation actually matter?

I regularly talk about BBVA (Spain) and DBS (Singapore) as banks that are doing the right things for digital transformation. They both started early, have a leadership team who are committed and have been driving down this road with results. Results in terms of awards and recognition within the technology community, but what about in…

Beware complacency about data protection (GDPR)

I just got a press release with some stats and anyone who knows me will know that I like numbers. So here you go: With just 200 days to go until the introduction of the General Data Protection Regulation (GDPR) on 25th May 2018, new research from management consultancy Baringa Partners shows that banks are…

Will Sweden be the first cashless country?

As Sweden was the first European country to use cash for payments back in 1661, it’s unsurprising that it’s the first European country that wants to be cashless. This is why, for several years, I’ve been watching the regular speeches by Lars Nyberg, Deputy Governor of the Sweden’s central bank, the Riksbank, talking about eradicating…

Don’t be so blasé about people loving FinTech

I find it interesting as we move towards Open Banking and Open APIs through regulations at both the UK and EU levels. The push is for data sharing with trusted third parties with user consent. All well and good, you would think, but several surveys point to it not being quite so rosy. The typical…

Which banks are leading digital (and who are the laggards)?

I’ve written a lot about legacy and the challenge of old systems, so it’s interesting to read a few press reports on said subjects. Yolanda Bobeldijk writes in the Financial News that 92 of the world’s top 100 banks still rely on IBM mainframes. Now that’s not an issue if those systems are well maintained…

Financial Inclusion in Mexico: Saldazo’s overnight success

I now think I am a good friend of Pablo García Arabéhéty, CGAP’s Regional Representative for Latin America and the Caribbean. This is, in part, because he’s contributed one of the key pieces I’m using in my new book Digital Human (due for release next Spring), and partly because we met at the CIAB conference last week,…

The State of FinTech in Brasil

I’ve been spending a lot of time travelling around the LatAm markets over the past few years. In fact, I was just at the CIAB FELBAN FIBA conference in Miami that covers this geography and this year saw many firms from Nicaragua to Honduras to Costa Rica attend. But the major markets are the competition between…

The superpower that is China

I grew up with America as the dream. However, in the past two decades, China has become the second world superpower, whether the Americans like it or not. This is not me having a love thing for China. It’s just a fact. The Americans don’t like it. Google China as a superpower and most US…

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