Case Studies

A big area of debate in banking that has been around since the 1990s is how to make banks more accountable for sustainability. I talk about this a lot these days as 71% of all Green House Gas (GHGs) emissions emitted on planet earth since 1988 came from just 100 companies. If we could change…

I often talk about the world changing thanks to young people who can code. My examples include John and Patrick Collison, Stripe, who were 19 and 21 when they started their business; Andrew Kortina and Iqram Magdon-Ismail, who were in their mid-20’s when they created Venmo; Nicolay Storonsky, who was working for Lehman Brothers in…

I’ve blogged a few times about Facebook planning to launch a currency … Will Facebook become the world’s central bank? If Facebook launch a cryptocurrency, will US government shut it down? … and the fact that most regulators won’t like it. In fact, there are already questions being asked in US Gov about their plans,…

Some bankers took exception to my calling them some of them morally bankrupt and socially useless. I’m not surprised, as I used those phrases intentionally to be provocative. Equally, I wasn’t saying that all bankers are corrupt and useless, just some. Some big names, but not all. Equally, I have said that some banks are…

I’m writing more and more about Facebook launching its own cryptocurrency lately: Will Facebook become the world’s central bank? (March 2019) Will a global platform connect all of our money? (April 2019) This is because they are getting serious about payments and blockchain, after a variety of reports that they will launch their own stablecoin,…

Twenty years ago, I was doing a lot of work on business transformation and business process re-engineering (BPR). Most of the firms didn’t do transformation and viewed it as too risky. Instead they went for BPR for BPI … business process improvements. Incremental benefits rather than radical results. That was okay, but I found it…

I’m not a particularly political person. Opinionated yes. A little bit right and little bit left, maybe. Not necessarily a centrist, true. And I try to avoid writing about politically motivated movements on this blog, except when they impact the banking industry. And today is one of those days. Continuing on the Earth Day theme…

A few years ago, I was invited to talk with Equitable Bank in Canada about digital banking. Since then, they’ve launched their digital bank called EQ Bank. So I was pleased when Simon Wahl, who heads up marketing at Flinks, sent me a podcast interview with Andrew Moor, EQ Bank’s CEO, along with a transcript…

A regular discussion of mine has resurfaced in recent days: is the branch dead? Why it has returned is due to the announcement of Santander closing a fifth of its UK branch network: The Spanish-owned bank, which has one of the largest high street networks in Britain, will shut 140 branches, leaving 614 after the closures, which…

Wired are really good at writing long, wordy essays on things they find of interest. I enjoy them, but not everyone has half an hour to read their musings. Therefore, as it covers my favourite FinTech firm Stripe, here’s a 1,500 abridged version of their 16 page, 5,000 word original (which you can read here)….