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It’s banking Jim, but not as we know it

It is interesting how the FinTech world has developed over the past decade. My first memory of any company that would fit the FinTech world stems way back to March 30, 2005. On that memorable evening, one of the funders of a technology start-up talked about a vision where platforms …

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#Money2020 USA: reaching FinTech 3.0

I enjoyed chairing a half day stream at #Money2020 in Las Vegas focused upon breaking news and views. It actually turned out to be more around how banks are partnering with start-ups, with several sessions discussing how the partnership started and how it worked. The first session had Amazon discussing …

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Technosocialism? As if …

Someone told me I should start a travel blog, as I fly more than most pigeons do. True. But I’m not sure my travel blog would be read so much. However, it does make me reflect on travel and money. Some countries are still reliant on cash whilst others are …

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11:FS launches Banking-as-a-Service

I don’t normally share press releases or advertorial, because this is my blog and it’s meant to be neutral and independent, but I have a stake in 11:FS and so this is different. 11:FS, for those who are unaware, are a challenger consulting firm, focused on FinTech (click links on …

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It’s all about the data

Just continuing on the theme of how different industries can learn from each other, I used to work for NCR. NCR had several major industries they served: retailers, airlines, telcos and banks. The common thread across all of these industries was high frequency customer contact, and the challenge for all …

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Banks can learn from airlines

The CEO of Australian bank Westpac says that we could all learn something from the airline industry. I agree, so here’s a learning story from United Airlines. Last week, I was having a moan on twitter about them. It’s an experience that I’m going to share, but this is not …

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