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Opinion

Half of banks’ customers don’t trust them

I was reflecting on this year’s Edelman Trust Monitor, a global survey of trust amongst consumers that has been running for 18 years. This year’s results prove fascinating, as there has been a slump in confidence in the media over the past year, due to fake news. However, the part …

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How will the world change in 2018?

I was asked by my speaker’s agency – Speakers Associates – to give some predictions for 2018. It was interesting to see that they did the same with six other speakers and so thought I would share all of our thoughts here today. How will the world change in 2018? …

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The FinTech outlook for 2018

I usually start the new year by making some predictions, but so many others have been writing about 2018 trends that I’m not going to. There are four big things for 2018 from a FinTech viewpoint that are obvious to me however, which are: Getting down to business with Artificial …

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