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Payments

What is an acceptable level of fraud?

Derek Wylde, Group Head of Fraud at HSBC, presented at the Financial Services Club last week.  He talked about many aspects of fraud and risk, and presented quite  a few numbers related to the issue. One of the charts raised questions in my mind.  It related to the total cost of payment card fraud.  According…

DCW

A hundred years of cash

A hundred years ago, things were different but the same. We needed to eat, but what we ate was very much a national rather than international cuisine. We had to travel, but we would walk, bicycle of take the train. We enjoyed entertainment, with a visit to the cinema once a month as a treat….

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Welcome to SIBOS 2012

So here we are, a few of us anyway, at SIBOS 2012 in Osaka, Japan. Having faced a lengthy and, for some, gruelling journey of 24 hours or more, the welcome greeting you find at the INTEX Centre is second to none. But then you get into the spirit of things, and my spirit is obviously…

Blog Welcome

More reaction to the RBS glitch

After last week's post about the meeting we had at the Club regarding the RBS glitch, I received an email from one attendee, Peter Miller.  Well worth a read so I thought I would post it here as additional input to this challenging and important area in our group. Last week’s Financial Services Club meeting,…

World Payments Report, Part Four: Innovation

The eighth World Payments Report (WPR) was released last week, and so far we have summarised Part One, the Non-Cash Trends, Part Two, the Regulatory Trends and Part Three: SEPA.  This final part summarises the final section of the report on innovation. Banks Need To
 Seize Opportunity Of Customer-Centric Innovation Many banks are increasingly shifting their…

World Payments Report, Part Three: the latest on SEPA

The eighth World Payments Report (WPR) was released last week, and so far we have summarised in Part One, the Non-Cash Trends, and in Part Two, the Regulatory Trends.  Today, we have extracted a summary of the section that updates on SEPA. Mandated deadline of February 2014 is set for SEPA Credit Transfers and Direct…

The future of payments and technology

Andrew Vorster, Vice President of R&D and Adam Banks, Chief Technology Officer for Visa Europe delivered a fascinating double act at the Financial Services Club the other night. The theme of the presentation was: the future of payments and technology, and covered seven key trends that Andrew and Adam have identified that will disrupt payments:…

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The World Payments Report, Part Two

The eighth World Payments Report (WPR) has just come out and, last week, we provided a summary of the first section on non-cash trends.  Here’s a summary of section two: regulatory trends. Ability to Innovate is Challenged Amid Sea of Key Regulatory and Industry Initiatives Regulators have continued to implement the Key Regulatory and Industry…

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The World Payments Report 2012, Part One

The World Payments Report (WPR) has just come out.  It is the 8th report produced by EFMA, in partnership with Cap Gemini and the Royal Bank of Scotland (ABN AMRO previously), and provides a good analysis of global payments movements in the same way as we do with our European Payments Report, produced in partnership…

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What really happened when the RBS payment system failed

At the start of this week, we had a discussion at the Financial Services Club about the issues at the Royal Bank of Scotland (RBS) over the summer when their payments systems failed. It was a major failure that garnered headlines worldwide, with many banks saying: “there, but for the grace of God, go I”. Why…

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