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Search Results for: data air

The world’s most destructive bank?

I feel sorry for Deutsche Bank. I’ve worked with the bank and they have some great people. It used to be that their investment banking services were one of the best in Europe, alongside UBS and Barclays Bank. That was before September 2008. Since then, it’s been like an old …

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Are you focused on the right customer?

Another few articles I’ve picked up this week have focused upon the new generation of consumer: Gen Z. I would call them the iGen but that’s too branded, so marketers call them Gen Z. Who are the Z Gen? As of 2019, the breakdown by age looks like this: Baby …

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Banking for Humanity?

I was asked to speak to the theme of Banking for Humanity at a conference the other day, and it made me realise that the five areas I’ve recently been blogging about came together nicely. First, there’s financial inclusion which is the theme of Digital Human. The fact that anyone …

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Smile to pay … and cry for credit

There were two headlines recently that arrived side-by-side: Will telephone bank passwords become obsolete? Does my new biometric bank card really mean the death of the Pin? Neither headline is particularly news – voice recognition for telephone banking and biometric bank cards have been floating around for a decade (or …

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If banks provide no advice, what do they provide?

For many years, banks have talked about moving away from transactions and towards advice. The branch is for advice. We will become trusted advisors. We see the value-add of banking is the information we can analyse around your data to offer advice. Complete rubbish. I’m sorry, but I’ve towed that …

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