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The best mobile financial videos on the Web

During the conference yesterday, several presenters used video clips to illustrate the range of mobile payments options there are today. One of the longest and most comprehensive is a reworking of Microsoft’s Retail Banking Vision, which originally focused upon branch automation, to a mobile and branch version produced in association with …

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Virtual currencies will be the next wave of change

20111008_SRM111

At #Eurofinance2011, I chaired another panel on innovations in payment channels with MasterCard, Coca-Cola and the UN World Food Programme. My opening piece talked about mobile channels and a lot about virtual currencies, including Facebook Credits, Ven Currency and Bitcoin. The mobile stuff garnered lots of nods and acceptance; the …

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Virtual currencies will be the next wave of change

20111008_SRM111

At #Eurofinance2011, I chaired another panel on innovations in payment channels with MasterCard, Coca-Cola and the UN World Food Programme. My opening piece talked about mobile channels and a lot about virtual currencies, including Facebook Credits, Ven Currency and Bitcoin. The mobile stuff garnered lots of nods and acceptance; the …

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A mass of social media and web 2.0 stats

I like numbers and haven't posted any for a while. So I was pleased to find a bunch of useful social stats while crawling the net the other day.   These stats starkly put into context why social networking and social media is important. It's important in all walks of …

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You can never believe what you think

Facbook-vs-twitter-deomgraphics-2010-hi-res

For years, marketing and market research firms have talked about demographics, using job, age and location as a way of targeting customers. We talk about ACORN and MOSAIC, two classification systems for targeting consumers with offers. MOSAIC is used by Experian to classify UK households, with the current version structuring the 61,838, …

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Strangers in the net

I’ve been doing a lot of thinking about privacy and security over the past few weeks, as demonstrated by a range of blog entries: Will we ever have social security? Banks should advise customers on the do’s and don’ts of social networking Great identity theft infographic CNN – not news, …

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2010 Review: Retail Banking

Citibank

So this week I thought it worth posting a few reflections on 2010, the year that was, and begin with some thoughts on retail banking (tomorrow will be payments and Wednesday, capital markets). Surprisingly, retail banking has not had any really startling changes. Branches are still the focal point, as …

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If banks are like oil, build better vehicles

I bet Venessa didn’t realise what she had started when she had her rant the other day, but I’m enjoying the thought process started by Venessa’s reactions to SIBOS, my reactions back and the reactions of the community reading these entries in their commentary and thoughts. In fact the commentary …

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Britain’s Best and Worst Banks for Employees

LinkedIn

This week is dedicated to assessing the UK's best and worst banks from four dimensions: Customers Employees Investors Regulators Having looked at the banks from the customers’ perspective yesterday, this second part looks at the views of employees. This view is actually darned hard to find out. Although there are …

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The future vision for trading

Cisco

At the Deutsche Bourse Open Day for IT, I chaired a panel comprising senior figures from Eurex, the International Securities Exchange and IBM. The focus of the panel was the future of trading technologies, and was a wide ranging discussion covering everything from dark pools to high frequency trading (HFT). …

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Things worth reading: 23rd July 2009

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Things we're reading today include … Today's must readVoice technology firm under fire (BBC)"Spinvox's service aims to convert voice messages into text messages using advanced speech recognition software.  But claims to the BBC suggest that the majority of messages have been heard and transcribed by call centre staff in South Africa …

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Bank dinosaurs are bank’s worst enemy

I was talking about technology the other day and continue to be amazed by the speed, breadth and depth of how it is changing our world. The amazement is for people of my generation who grew up with technology being expensive and slow to change.  For example, in 1991 I …

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Bank dinosaurs are bank’s worst enemy

I was talking about technology the other day and continue to be amazed by the speed, breadth and depth of how it is changing our world. The amazement is for people of my generation who grew up with technology being expensive and slow to change.  For example, in 1991 I …

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A French Letter

Over the weekend, I received this strange letter in French.  Now my French is not very good, so I have done my best to translate it, but I apologise if it does not read very well.  Even though I am sure it is rubbish, I am reprinting it here, as …

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