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Every banker understands the dangers of putting too many eggs in one basket. It’s one of the most basic principles of risk management. Diversify your exposures, spread your risks and never become too dependent upon a single counterparty. So why are we doing exactly the opposite with technology? It’s a question I’ve been asking myself…

Who do you trust? Your bank? Your boss? Your colleagues? Your friends? Your family? What if I told you that the next time you see any of them on a video call, it isn’t them? What if the person you are talking to looks exactly like someone you know, sounds exactly like them and even…

Are you a star performer at work? Are you average? Or are you one of those people who should be shown the door because you are simply not good enough? It is an interesting question, particularly in a world where artificial intelligence is increasingly capable of doing the work we do, often faster, cheaper and…

Revolut’s Nik Storonsky doesn’t want to run a bank When the founder of one of the world’s fastest-growing digital banks explains how he runs his business, you might expect a conversation about banking strategy, regulation, risk management and financial performance. Instead, you get a discussion about product development, artificial intelligence, customer behaviour and why traditional…

The future of banking is being fought over by artificial intelligence, human intelligence and, occasionally, a complete lack of either. Two headlines caught my eye yesterday, and they made me laugh. Not because they were particularly funny, but because they captured the glorious absurdity of where banking is heading. The first, from FinTech Global, asked…

This is quite a long blog: TLDR? The headline is the that language is what creates the concentration of power and Britain has done a good job there, as has France in the past. The question is whether AI will destroy all of this? From Viking invaders and French aristocrats to American technology and artificial…

This week’s main blog discussions include … Who Owns the Future? “The Mediator Between the Head and the Hands Must Be the Heart.” — Metropolis, 1927 I have been affected by the film Metropolis for as long as I can remember. Made in 1927 by Fritz Lang, it is almost a century old and yet,…

“The Mediator Between the Head and the Hands Must Be the Heart.” — Metropolis, 1927 I have been affected by the film Metropolis for as long as I can remember. Made in 1927 by Fritz Lang, it is almost a century old and yet, whenever I watch it, I wonder whether we have learned anything…

I recently delivered a keynote at Visa Next in Poland exploring the future of money, payments and banking. From the technological revolutions that created today’s financial system to the arrival of AI-native banking, the industry faces a fundamental question: are we using technology to make banking better for customers, or just cheaper for banks? Here’s…

I was thinking about trickledown economics and tax, as it seems to be debated in the news almost daily. The core debate is whether to tax the rich more or less and the answer depends upon whether you are right or left of centre. This is why every election falls into the same argument. One…