I see a story about Revolut every day, several times a day. As one of the most remarkable success stories in modern banking, it’s not surprising. In just a decade, it has grown from a prepaid travel card into a financial super app serving tens of millions of customers across dozens of countries and a…
I’ve been meaning to write this for a while. I’ve finally got there, although my friend Dave Birch will probably roll his eyes at the density of buzzwords. Still, both ideas – AI-native banking and quantum computing – are no longer fringe. They sit squarely at the centre of fintech’s next wave of disruption. The…
Almost every innovation is met by people who believe it will destroy our ability to earn a living. The Luddites feared mechanisation. Clerks feared computers. Bank managers feared the internet. Taxi drivers feared ride-sharing apps. Retailers feared ecommerce. And now everyone fears AI. The latest prediction is that artificial intelligence will eliminate millions of jobs,…
Thirty years ago, a journalist laughed when I predicted that someone would one day make a payment from the top of Mount Everest. In 2013, it came true. Why am I thinking about this today? Because I am going somewhere that has a hidden secret. Going where? Uzbekistan. The hidden secret? Payme. Payme is one…
For years, banks have been criticised for fraud. Today, a growing number of bankers are asking a different question: why are banks paying for fraud that originates elsewhere? Across the world, consumer groups, regulators, banks and campaigners are increasingly pointing to the same source of online scams: Meta’s platforms, particularly Facebook and Instagram. This is…
Barclays Bank wrote an article with the core message that tokenisation is moving finance from a world of messaging and reconciliation to a world of programmable, instantly settled value, which will be the most significant change to money since the arrival of electronic banking. They argue that tokenisation is the next major stage in the…
I’ve just launched another new book! After the successful launch of Intelligent Bank with Huawei a few weeks ago I had, in the meantime, developed another book: Diary of a Ponzi Scheme. The scheme is all about Clint who creates a “Token Fund”. Investing in digital currencies and real world asset tokens, he suckers friends, contacts and his network…
The latest McKinsey Global Banking Annual Review paints a fascinating picture of modern banking and shows that the industry is both richer than ever and more threatened than ever. On the surface, everything looks fantastic. Global banking generated around $1.3 trillion in net income in 2025, making it one of the most profitable industries on…
For years, the conversation around digital banks focused on whether they could survive. Today, the question is very different: what are they becoming? The latest results from Monzo, Revolut and Starling reveal something remarkable. These institutions are no longer niche challengers. They are profitable, growing rapidly, attracting millions of customers and, perhaps most importantly, becoming…
Continuing my pickup of great reports this week, here’s one from EY who used to be known as Ernst & Young. This report is about the five questions bank execs should be asking about their tech investments, namely: Do we have a governance framework that prioritizes projects based on strategic alignment rather than immediate returns?…
