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Does email matter anymore?

I just got a note about how email marketing is essential for financial services firms. Really? Email is dead. Email began in the 1980s, and spread rapidly. I learned very early on about the dangers and opportunities of emailing. Specifically, my then boss told me to cancel a programme that the US bosses had endorsed….

Do you need to be a bank in real life to be a bank in virtual life?

Vitalik Buterin, the guy who created Ethereum cryptocurrency and smart contracts, blogged the other day about what happens when AI and blockchain collide. Funnily enough, that’s the theme of my new book Intelligent Money. Vitalik cites four major areas where blockchain and AI will make a difference, and each has different ramifications. The focal point…

Could we run the banking system outside the banking system?

I’ve asked myself this question often recently: could the banking system be run outside the banking system? I guess the start point of this discussion is: what is the system? Just like to be or not to be, that is the question. What is the system? It’s a debate I’ve been having for years –…

How digitalisation is changing lending

I was recently having a chat with my old friend Slava Solodkiy about the way in which digitalisation is changing lending. He then surprised me by summarising our discussion and allowing me to share it here! Here’s his write-up: How digitalisation is changing lending When thinking about this my brain thought linearly – taking current…

We are all just prisoners here, of our own device …

I just found a fascinating report from data.ai about the state of mobile usage today. Apparently we spend a third of the day, on average, playing with our phones. The mobile economy is now worth more than half a trillion dollars; with most of it generated through spending on mobile adverts; and almost 500,000 apps…

A $7 trillion opportunity for banks … or is it?

Banks are boring but necessary. Banks are stable, secure, reliant, resilient and shouldn’t innovate or do things that could increase risk to the system. As a result, banks have been here forever and, love or hate them, will never go away. According to a new report from the Boston Consulting Group (BCG), global banks could boost…

Anyone want to hire an old man who knows COBOL?

Seven years ago, I was citing the fact that 43% of the global financial system runs on a computer language no-one speaks anymore. Seven years later, PC Magazine (are PC’s still a thing?) picked up on this theme with the headline: The World Depends on 60-Year-Old Code No One Knows Anymore | PCMag … and sub-headline:…

We need banking that is unusual

Over the week, I got an update about Revolut and their business model. It was quite interesting although a little bit macro-level. My favourite part is where the Business Model Analyst listed the competitors to Revolut: Monzo: Monzo is a UK-based digital bank that offers features similar to Revolut, including budgeting tools, international money transfers, and fee-free spending…

HSBC puts a Zing into 2024

HSBC has just launched a rival to Revolut and Wise for consumer foreign exchange transfers. Calling it Zing*, and currently available only in the UK, the idea is to offer a “worry-free
international money app”, even though they exist already. Why would HSBC’s be any different? You can find out the nuts and bolts of Zing…

Intelligent Money: Our Future Is Where We Do Not Think About Money, As Our Money Thinks For Us

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