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Ever wondered what a digital human looks like?

I know that I could get boring so won’t labour this one over and over again, but for people attending Eurofinance in Miami in May or Money 2020 in Singapore in March, I have great news for you! Both events are going to be promoting and launching my new book, Digital …

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Why bitcoin is not a ‘fraud’ or ‘bubble’, but something you should take seriously

Unless you have been asleep for the last year, you cannot have failed to catch the buzz around bitcoin and other cryptocurrencies such as Ethereum’s Ether and Ripple’s XRP. There are even some coins that were created as a joke that are getting significant investments, such as Dogecoin. Dogecoin was …

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Inside the mind of Jack Ma

I am very taken by the articulate and charismatic Jack Ma. Not because he’s one of the richest men in the world, but more because of his experiences and beliefs. If you haven’t listened to his interviews and thoughts at this years World Economic Summit, then I’d recommend you take …

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Most companies are unprepared for a cyberattack

I was looking around at what’s new online, and just discovered the Hiscox 2018 Cyber Readiness Report. This is the second Hiscox Cyber Readiness Report, conducted by Forrester Consulting, and puts the spotlight not only on the financial consequences of individual cyber breaches but also on the enormous cost in …

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Who has the most valuable bank brand?

I just got The Banker magazine’s February issue discussing the top banking brands of the world. Timely, as I have been talking about trust and brands this week. In particular, I guess I was surprised the Chinese banks are the strongest brands across the board in 2018, with the top …

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Trust in banks is NOT the same as trusting banks

I recently blogged about the Edelman Trust Barometer, which makes clear that technology firms are trusted the most and financial firms the least. This is misguided however, as we need to think about who trusts them with what. Consumers trust technology firms not to abuse their data? Hmmm. Consumers trust technology …

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