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We talk a lot about how digitalisation is simplifying everything, yet it feels like the opposite is happening. Yes, I no longer need to go to a bank branch to deposit a cheque – does anyone remember those days? – but I do have to go through an awful lot of clicks and checks before…

We all revel in the buoyance of fintechs succeeding. What about those who fail? Notable fintech failures include BlockFi: A crypto lending and exchange company that collapsed during the 2022 crypto crisis, partly due to its relationship with FTX (FTX was a fintech failure as was MtGox). Then there are companies like Fast, a one-click checkout company…

I asked AI to tell me about the future of banking the other day. It responded with a great set of answers: The future of banking is being reshaped by technology, shifting customer expectations, and new regulatory and economic realities. Here are the key trends that will define the next 5–10 years: 💡 1. Banking…

I was reading McKinsey’s annual summary of what’s hot and what’s not in banking the other day. They pick on four areas: Technology The new consumer Capital efficiency Targeted M&A What got me is that this is just PEST in other words. What’s PEST? It’s the way we predict the future based upon Political, Economic, Social…

Interestingly, as AI kills search engines and browsers, it also appears to be destroying the market for consultants and research firms. That’s not just a proposition but a reality, if you look at the share price performance of consulting and research firms this year. Whilst the likes of Accenture and Cap Gemini have dropped by…

This week’s main discussions include … CBDC? Computer says no … I find it so interesting the debate about CBDCs (Central Bank Digital Currencies), stablecoins (a digital currency backed by real world assets) and cryptocurrencies (a digital currency backed by the decentralised network of everyone). This is the biggest battleground for the future of how…

I’ve written for years about “the end of …” somethings a lot. The death of cards; the end of cash; the branchless future; the murder of the keyboard; and more … and they’ve all come true. We are cashless, cardless and branchless today, although I still love my keyboard. Sure, I can record voice memos…

I find it so interesting the debate about CBDCs (Central Bank Digital Currencies), stablecoins (a digital currency backed by real world assets) and cryptocurrencies (a digital currency backed by the decentralised network of everyone). This is the biggest battleground for the future of how we trade and are paid, and the losers appear to be…

Warning: if you work for a bank, this is a rant and you probably won’t like it Over the last decade or so, there’s been a big rise of Greentech and Green Fintech. Unfortunately, the banking industry isn’t listening. I wrote a book about it, along with over twenty other contributors, and the gist is…

My friend Ron Shevlin was putting some shade on Starbucks app this week. The reason is that some claim Starbucks is a bank because their prepaid app is so popular. Ron claims it is just PNBL – Pay Now, Buy Later – and is nothing to do with being a bank. The thing about his view…