Digital Bank

Too Digital to Fail (Part Four)

Digital money doesn’t have a passport. For millenia, money has been organised around geography. The dollar belongs to America, sterling to Britain, the euro to Europe and the yen to Japan. Banks are licensed nationally, central banks provide national monetary anchors, governments guarantee deposits nationally and regulators supervise institutions largely through national legal frameworks. Digital…

Too Tech to Fail (Part Three)

Over the past two days, I have looked separately at two uncomfortable developments in banking. The first is that banks are moving more and more of their critical infrastructure onto a handful of global cloud platforms, while the second is that artificial intelligence is moving from helping humans make decisions towards making those decisions itself….

Too Cloud to Fail (Part One)

We spent the years after the financial crisis worrying about banks that were too big to fail. We forced them to hold more capital, more liquidity, write living wills, run stress tests and prove that governments would never again have to rescue the financial system because one enormous institution collapsed. Meanwhile, almost unnoticed outside technology…

Crypto isn’t a scam … people are

There is a problem with the way we talk about cryptocurrency. Every time there is a major fraud, hack, Ponzi scheme or spectacular collapse involving crypto, the headlines quickly become another indictment of cryptocurrency itself: crypto is a scam; bitcoin is for criminals; digital currencies are dangerous … the whole thing should be shut down….

You say you want a Revolution … well, you got one

Three months ago, I wrote a short piece about Revolut but, since then, there has been an extraordinary amount of Revolut news: a banking licence in France; full banking status in Britain; conditional approval for a US national bank; a banking licence in Australia; banking operations in Mexico; expansion into Finland; licences in the UAE;…

Why are banks delegating their future?

There was a headline the other day that really annoyed me: Major Banks Are Racing to Appoint Chief AI Officers It annoyed me because it reveals something much deeper about how banks think. Whenever something becomes strategically important, banks respond by appointing a new executive to own it. AI is simply the latest example. For…

The true cost of AI … and is it worth it? (Part Two)

Yes. The mistake is believing that the business case for AI is simply replacing people. If a bank employs 100 people costing £10 million and replaces them with AI costing £12 million, then viewed through the traditional cost-reduction spreadsheet AI has failed. Yet that calculation ignores what happens if those AI systems perform ten times…

The true cost of AI (Part One)

There is a rather awkward conversation beginning in boardrooms about artificial intelligence. For the last few years, the question has been what AI can do, how quickly companies can deploy it and how many people it might replace, but the question now landing on the CFO’s desk is much simpler: how much is this stuff…

The Official Launch of Pulp Finction

Over the past year, I’ve been doing something slightly different. I’ve been writing fiction. Not just fiction, but Pulp Finction. The idea behind Pulp Finction is simple: Fun. Fact. Finance. Fiction. Keep track of the full series here: https://www.amazon.com/dp/B0HG6DP7C4 and here: https://pulpfinction.com/ I’ve spent most of my life writing and talking about banking, money, technology…

The trouble with technical debt

For years, I have argued with executives at banks about digital transformation and technical debt, so I finally decided to write down why and the whole issue really boils down to leadership and laggardship. Here are my thoughts: Technical Debt: The Hidden Balance Sheet of Banking Banks understand debt. They understand principal, interest, refinancing, maturity…