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Shaping the future of finance

Digital Bank

What is the next big thing?

A quantum financial system, or QFS for short Maybe it’s the way my feeds are set up, but every day seems like a headline about cryptocurrency and AI these days. Take my daily things worth reading, and here’s a few examples just from last Monday. On crypto: Trump orders crypto working group to draft new…

Who wants payments on X?

As a long-term and dedicated user of facebook and twitter since the 2000s, it is weird to find that, today, they are no longer useful tools. The feeds are now stacked with Mark Zuckerberg updates, Musk propaganda and worse. The only tool that’s still useful is LinkedIn, although there are issues there too. So it…

The art of good business is being a good middleman

Thirty years ago, I predicted the end of the intermediary. It’s the one prediction I got wrong as the intermediary – the middleman – is the key to good business. This is one thing I’ve learned after all these years. It’s not what you know. It’s who you know. The broker who can link the…

Digital Trust: How do you know you are you?

For many years now, we have been talking about digital identity. The core is how to prove you are you. You have to be identified, verified, authenticated and approved. You would think with so many layers of monitoring access that everyone online in the financial system could be trusted. So, how come there are criminals,…

Fintechs are building global platforms: what can banks do about it?

It’s funny how things go around and come around again. For years, I’ve been bemused why banks cannot merge and be successful across borders. There have been almost zero European bank mergers of any size that are cross-border and the few that exist – Santander, Unicredit, Nordea to name a few – have all found…

Does growth through M&A work anymore?

Since I started in finance, there’s been an interesting debate around whether firms can grow through organic growth or acquisitive growth. Most banks have consolidated over time to become the behemoths they are today. By way of example, just look at the history of JPMorgan Chase: Source: The Brand Hopper Or, as it surprises many…

How the digital bank model needs to change

For a long time, I’ve had this chart that shows how banks can become digital banks by moving from the distribution of paper through buildings with humans to the distribution of data through software and servers. It’s a stable of my presentations and the argument is that the front, middle and back office needs to move…

2025 is all about digital wallets, tokenisation and crypto

I got a whole load of payments predictions for 2025 … just a shame that it was no one paying me! Seriously though, a lot of people shared a McKinsey report that focuses upon this area, released around Sibos 2024, that opens with: “The tantalizing vision for global payments has long been that they’d be safe,…

The move from AI to AGI to Agentic AI

It’s interesting to see AI appearing more and more in financial conversations. A few examples just this week: AI’s Role in Banking: A Game Changer or Just Another Fad? How Artificial Intelligence is changing banking How AI is helping banks support sustainability transformation. The ability to quickly process large amounts of data makes AI models…

Is the coolest job in Tech in a Bank?

This was an interesting headline in The Wall Street Journal which made me open my eyes: Why the Coolest Job in Tech Might Actually Be in a Bank For tech and AI talent, jobs at financial services companies are more desirable than they have ever been. Banks have been working hard to make it happen….

Intelligent Money: Our Future Is Where We Do Not Think About Money, As Our Money Thinks For Us

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