Digital Bank

On Friday, for the second month running, UK banks payment systems were down. Last month it was Barclays. This month, it is Lloyds, TSB and Nationwide, and probably more. The issue is a joint one: there is no branch anymore and online help services continually tell you that you are 19th in the queue, and…

I recently came into some funds and, being conscious of the financial services compensation scheme (FSCS) limiting bank insurances of deposit accounts to £85,000 (€100,000 EU; $250,000 USA) have had to open new accounts to move things around. In general, the remote account opening experience with newer neobanks is pretty good. On the other hand,…

I made this headline immediately challenging for anyone not in my space, as it incorporates all the TLAs (three letter arconyms) to confuse and abuse you. A fascinating release from Europe’s Central Bank announced that they aim to move soon to distributed ledger technology (DLT) settlements for payments last week. What did the announcement say?…

I found a fun meme on Facebook about passwords. Passwords. What??? When I was a lad, we didn’t have passwords and usernames. What has the world become? Well, it’s become a world of people who are dumb and stupid and create passwords that are ridiculous and easily hackable. For example, the world’s most popular passwords are 123456,…

Jamie Dimon, CEO of JPMorgan Chase, held an internal town hall meeting last week and got onto the subject of working from home (WFH). It turns out he doesn’t like it. In a lengthy foul-mouthed rant, he tells staffers that it’s full of sh*t. Here’s a short part of the tirade, as discovered by Barron’s…

Almost every day these days is an AI headline, but this video really struck me. It is showing the selfies we would have taken in historical times: Can you imagine? The reason it struck me is that you have to wonder today what is real online and what is not. The more our networked system…

I see a lot of people writing that Banking-as-a-Service (BaaS) is dead. That saddens me a little, as I created the term twenty years ago – have I mentioned this before? – but I agree. It is now past its prime. It was replaced by open banking. Then there was embedded finance and today it is…

Like many, I’m still working on the idea of authentication, verification and identification using immutable technologies or, more specifically, distributed ledger technologies (DLT). There are many firms active in this space, trying to create digital identity systems using DLT, but it is far more complicated than such a simple solution. The reason is that the…

There’s been a bunch of headlines in the last week of online banking failures whilst, at the same time, another group of headlines of bank branch closures because customers should use digital banking. Barclays hit by major IT outage on tax deadline day – BBC News Moment customers surge around Barclays’ cash machines for ‘free…

In an excellent article on LinkedIn, Priscilla Russo laments the state of Agentic AI from a payments point of view. Bearing in mind that 2025 is the year of Agentic AI – a world where AI agents do everything for you on your behalf – it is clear that we have a dichotomy between the open…