Chris Skinner's blog

Shaping the future of finance

Trust

If people do not trust the system, they will not use it

I just got the LSEG (London Stock Exchange Group) Risk Intelligence report which makes clear that we have crossed a line. Fraud is no longer something that happens at the edges of the financial system. It has become the system’s shadow twin, growing in lockstep with digital banking, instant payments and AI. The 2026 LSEG…

Why do you rob pensioners? Because that’s where the money is …

It interests me that there are so many reports about pensioners or, if you’re American, seniors are the highest group of people suffering fraud, scams and hacks. What’s going on? Financial fraud and scams targeting adults over 60 have reached “epidemic proportions”, with billions lost and often many occurrences of repeat victimisation. According to recent data, roughly…

Digital Identity versus Privacy

Building on my post earlier regarding the arguments for and against digital identity, there is another argument around what they mean for privacy. Luckily, a friend of mine decided to send me a post they thought useful around those themes and I liked what they wrote so, here it is: How People Are Prioritizing Digital…

Tokens are the keys

We talk a lot about how digitalisation is simplifying everything, yet it feels like the opposite is happening. Yes, I no longer need to go to a bank branch to deposit a cheque – does anyone remember those days? – but I do have to go through an awful lot of clicks and checks before…

The UK government’s digital identity scheme arrives, dead on arrival

It was interesting that the Labour Party Annual Conference in Liverpool last week did not talk about digital identity schemes. This is the party in government who, days before the conference started, announced that all people who wanted to work in Britain would need a digital ID in their government app. Like the National Insurance…

Everything is a scam and why principles matter

I clicked the other morning on Nicoo, the robot puppy, after seeing an ad on YouTube. I was going to order it for my wife’s birthday but thought, just before clicking, is this real? So, I go and Google Is Nicoo legit? and immediately realised it’s not. Later that morning, an email arrived saying that…

64% of payments people fear deep fakes

I just got a copy of the Payments Association’s Financial Crime Report. Here’s a quick summary: About this research The Payments Association surveyed 163 financial crime professionals from 33 countries, primarily UK-based (66%). ​ Participants included senior decision-makers like CEOs and compliance heads from banks and fintech companies. ​ Challenge Landscape 72% identify fraud as…

What is an acceptable level of fraud?

Sam Altman, the founder of OpenAI and creator of ChatGPT and more – along with the PayPal Mafia https://www.ceotodaymagazine.com/2025/04/who-owns-chatgpt/ – was speaking about bank capital rules this week and made an interesting comment that: “There are some FIs that will accept a voice print to move a lot of money. That is a crazy thing…

When you realise that finance is science

In recent days, I’ve discovered a lot of theorems and ideas in digital areas where, when you integrate finance and technology, you realise that you are living in a world of rocket science thinking. For example, I am spending a lot of time talking with experts about digital identity and trust, as that’s the theme…

Agentic finance – the customer is in control

Agentic finance. What is that? For me, it is where you can designate your financial life to an intelligent, connected network. The core of that network is: who are you? There is you and then there is your digital twin. There are two you’s: the physical you and the digital you. So we have to…