Innovation

Every day I am finding security on my banking transactions more and more annoying. The reason? I have to confirm via a secondary approval the transaction; I then have to confirm the secondary approval with the vendor with a further secondary approval with the financial provider; I then have to process a further approval through…

I’ve said for years that the mobile network revolution includes everyone. Anyone who can find a friend with a mobile telephone can talk, trade and transact. Many have mocked my message, but the message is consistent: technology has transformed our planet. This is evidenced by that there are almost four billion more mobile connections than people…

A few years ago, a bank CIO said to me that he was not that bothered about blockchain technologies, as these involved many externalities; he was far more interested in AI, as this could make breakthroughs with internalities. In case his words are lost in translation, what he meant is that blockchain would not deliver return…

Apple rules the world. Assailed by Google/Alphabet, Facebook/Meta, Samsung and more, Apple has sustained an incredible trajectory to become a three-trillion-dollar company. Apple is now worth more than the entire FTSE100 list of companies … In terms of competitors, only Microsoft comes close which, some say, is mainly due to OpenAI’s ChatGPT, but Apple’s dominance is…

When I wrote Digital Human, the book was partly inspired by Sapiens: A Brief History of Humankind by Yuval Noah Hariri. Yuval’s moved on since then, written several more great books, and is now focused upon artificial intelligence (AI). So, I just watched a fascinating presentation from Yuval at the Frontiers conference. Most of the…

Just saw Robin Sharma speaking at an event on innovation, who spoke before me. If you don’t know him, he’s been writing about leadership and innovation for years and, by background, was trained as a lawyer. He’s also a self-help inspirational speaker which the cynic sceptic grumpy old man optimist in me is always useful. He…

There’s a regular debate about whether BNPL (Buy Now, Pay Later) is a good or bad thing. There’s a big call for it to be regulated and comparisons with payday loans are made often. Nevertheless, it makes sense as many companies are now grabbing a slice of this space. The latest one is Apple. It amused…

The CEO of MasterCard, Michael Miebach, stated at a conference the other day that SWIFT might no longer exist in next five years. Miebach was part of a panel on central bank digital currencies (CBDCs) at the World Economic Forum (WEF) but, as Shashank Bhardwaj writes on Forbes, once the panel was over a Mastercard…

For most of my time working with banks, regulators were about clipping banks’ wings to suit the market. Today they are all about opening markets and enabling innovation. Jason Butcher, an entrepreneur and a friend, recently posted a picture of a tree on LinkedIn and likened it to today’s financial technology world. The diagram depicted the roots…

I was in the theatres again recently, watching shows. I love theatre, especially musicals (Ed: is it okay for Chris to say this?). I wondered why theatre is so special and then realised it’s that shared experience. A bunch of people on stage doing stuff, and a crowd of people sharing what they’re doing. It…