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SWIFT may not exist in five years, according to MasterCard

The CEO of MasterCard, Michael Miebach, stated at a conference the other day that SWIFT might no longer exist in next five years. Miebach was part of a panel on central bank digital currencies (CBDCs) at the World Economic Forum (WEF) but, as Shashank Bhardwaj writes on Forbes, once the panel was over a Mastercard…

Are regulations the roots of innovation?

For most of my time working with banks, regulators were about clipping banks’ wings to suit the market. Today they are all about opening markets and enabling innovation. Jason Butcher, an entrepreneur and a friend, recently posted a picture of a tree on LinkedIn and likened it to today’s financial technology world. The diagram depicted the roots…

Shared experiences and the networked economy

I was in the theatres again recently, watching shows. I love theatre, especially musicals (Ed: is it okay for Chris to say this?). I wondered why theatre is so special and then realised it’s that shared experience. A bunch of people on stage doing stuff, and a crowd of people sharing what they’re doing. It…

The last thing we need is for banks to innovate

I stumbled across an interesting report by Clarivate who, using a statistical analysis, have identified the 100 most innovative companies in the world. Technology advancement is a complex composition of talent, of competition and of need. New ideas emanate from everywhere scientists, engineers and developers reside. What is the methodology? They basically take the inventiveness…

What should a car sound like?

Banking, like most industries, is being challenged by technology. I don’t say disrupted. Music, entertainment and other industries may have been disrupted. I think banking is challenged. But when I look out at the world, what does surprise and possibly amaze me is how some industries are adapting. We’ve seen banking adapt – who needs…

Green finance is becoming a USP

I see five major groups squeezing the financial markets these days. The first one is obvious: it’s the FinTech start-up community, which is now valued as a third of all banking value. The second is clear too: it’s the Big Tech firms like Facebook and Amazon, who are launching their own currencies and putting pressure…

How does enthnography relate to banking?

Making a statement I was intrigued by a news headline that Lloyds Bank is turning bank statements into art. Sounds ridiculous? Who gets a bank statement anymore? We use an app. But then I read the piece and was more intrigued as yes, it’s been created with an artist. The artist is Paula Zuccotti, who…

Branches, cash and cards? Get out of here!

I’ve been presenting and writing about the end of branches, cash and cards for twenty years: 2007: Bank strategies are fundamentally flawed – design around IP, not branches To be clear, I’m not saying they’re dead. I’ve been saying their role is replaced by the network and digitalisation. Digitalisation is the core, and these old…

BNPL became a big thing in August

Some years ago, July 2015 to be exact, I interviewed Niklas Adalberth, co-founder of Klarna. Niklas left the company shortly after but is still invested and, interestingly, is investing in other unicorns like Mollie. Not bad for a guy who was flipping burgers for a living in his 20s (he’s now 39). I quote from that…

The niche market banks and fintechs are missing

Thing is, when it comes to inclusion, what financial products would you create for people who are blind, deaf, have lost limbs and more? I’ve seen people debating this point over the years, but I haven’t seen much done. Talking ATMs with brail numbers is about it. Thing is, as mentioned yesterday, this is a huge market…

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