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Of course it does. As Halloween approaches, I was reflecting on death and murder in banking. It is not a new thing for me, as it turns up quite often, but it hit me today with allegations that a former bank chairman arranged for his communications chief to be intimidated, in an operation that ended…

When Google Goes Down, Your Bank Goes Down. Who Is Really in Control? We spent decades worrying about banks being too big to fail. Now we have a handful of technology companies that are too important to fail, and yesterday demonstrated why that should terrify us. I’ve recently been blogging and writing about the dangers…

I’ve been a little bit prolific in writing this year, what with two books in Pulp Finction and Intelligent Bank consistently in the top 10 on Amazon. Now, I have one more new book. It started with a question in my head: how come Pharaohs had so much power? It ended with the colonisation of Mars. The new book Who…

There is something wonderfully hypocritical happening in banking this week. American banks have started blocking AI bots from access to customer accounts: ‘You don’t want rogue agents’: Jamie Dimon bars outside AI agents like Meta’s Muse from JPMorgan accounts Citi becomes latest US bank to restrict AI agents from accessing accounts JPMorgan Chase, Citi and…

Britain is replacing its heroes with wildlife and, judging by the reaction, you would think the Bank of England has announced that Winston Churchill is being retrospectively defeated by a hedgehog. Out go Jane Austen, JMW Turner and Alan Turing and in comes a barn owl, a bumblebee, a puffin and a hedgehog, although the…

Have we all gone completely mad? Seriously. We live in a world where people struggle to pay their mortgages, governments drown in debt, banks worry about inflation and central bankers agonise over interest rates. Meanwhile, a piece of cardboard featuring a cartoon monster can be worth more than most people earn in their entire lives….

For many years, McKinsey has been the go-to firm for advice and Gartner for research but, with AI, why bother? In fact, there is a lot of debate about whether AI will replace consultants and research firms such as McKinsey and Gartner. The thing is that this conversation misses the bigger change. What’s that? It…

We have spent thirty years building an internet that is extraordinarily good at moving information and increasingly good at moving money, but remarkably bad at establishing who or what is on the other side of an interaction. The result is that we compensate with passwords, usernames, security questions, one-time codes, passport scans, selfies, cookies, device…

You are reading this as your data is harvested. On average, your personal data is collected 271 times a day. I know who you are. I know what you are doing. I will look for you. I will find you. Most of us think surveillance involves CCTV cameras, governments, police databases and, perhaps, the slightly…

There are always two sides to a coin and, right now, the two sides of our technological future could hardly look more different. On the one side are the technologists who want us to build more, compute more, automate more and move faster. Artificial intelligence will transform everything, robots will do much of the work,…