There were 50 ways to leave your lover … now there’s one more (thanks to your payment app)
Over the years, there have been many weird and wacky ideas for banking. There was the G&L Bank in the USA in 2000, targeting the LBGTQ+ community. It was a viable, niche, boutique bank, but twenty years ahead of its time. The was a David Bowie bank, surprisingly called Bowie Bank. Again, it did not…
Neobanks running accounts for a tenth of the cost of old banks
I’m always looking for innovations in new banks and spent some time with MYbank, the bank created by Ant Group in 2014. My first visit was in 2017, and the bank was doing well. Focusing upon SMEs, the bank shot to massive growth volumes, making a staggering $30 billion in loans in first quarter 2022…
What to do when the network goes down?
The internet isn’t working today. My phone is stuck on a screen saying trying to connect. My laptop has this continuing circle of stuckness. It is seriously annoying. When digital breaks down, it leaves you stranded. That’s OK. It’s cool. Except that, when you depend upon digital, it screws up your day, especially for those…
Imagine if you integrated emotions with transactions
If banking was delivered like a song, how would it feel? Would it have emotion and belief, or just be delivered as words and music by a robot? The difference between customer engagement and customer service is pretty much the difference between delivering a stage song and being on the stage. I am a huge…
The rise and fall of a cryptopunk
How could I not make a blog about Sam Bankman-Fried who, yesterday, was found guilty of running a Ponzi scheme smash-and-grab using cryptocurrency? Well, I couldn’t, so here it is. Yesterday Sam Bankman-Fried (SBF), the tousle-haired mogul who founded the FTX cryptocurrency exchange, was convicted of all seven charges of fraud and conspiracy after a…
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