Posted an article on Mobile Banking on SWIFTCommunity today that talks about the four levels of banking I see out there today on mobiles.
There’s basic text messaging, such as GCash in the Philippines:
Then there’s a fuller mobile wallet that can make payments easier across credit cards and deposit accounts:
Then there’s Bank of America’s million users of full mobile banking with balances and more:
And finally there’s BBVA’s Web2.0 styled mobile apps:
But IBM reckon that people don’t want banking on a mobile, so the latter two could be a waste of money?
Don’t believe it … people don’t know what they want till they have it. Once they realise what they can do with instant balance checks at point of sale, they’ll start using mobile banking.