Things we’re reading today include:
- This Bank Is Better at Customer Service Than Just About Anyone Else
- Is BBVA’s shutdown of Simple a bad sign for bank-fintech mergers?
- Deutsche Bank ‘confirms move to adopt hybrid working’ as work-from-home era fades
- Digital currencies are the future for Russia’s financial system, central bank governor says
- Deal near on forcing companies to disclose climate risks, says central bank chief
- Bank of England’s Bailey unconvinced by carbon capital rules