Digital Bank

When The Financial Times does what they’re good at – covering financial markets and not technology – then they do produce some fascinating content. Case in point is the latest coverage of JPMorgan Chase’s (JPMC) 2019 results. The bank’s latest results are stunning, with the fourth-quarter profit soaring to $8.52 billion or $2.57 a share….

I write about a lot of things. Around three-quarters is focused on finance and technology, but the rest meanders around life, taxes, government, the economy, global trade, regulatory matters and more. All of these latter areas can probably be summed up right now as: INTERNET ANGER No, I’m not angry with the internet. I love…

The UK implemented Open Banking in January 2018 and now, almost two years later, you would think it’s doing really well. This is why the momentum is building. The Open Banking Implementation Entity (OBIE) shared figures that show there are 49 million data sharing requests monthly, doubling in just seven months and up from just…

As it’s Friday the Thirteenth I thought I’d cheer you up with yet another core systems renewal story. There’s a great article that resonated with me in the Financial Times the other day, talking about ‘technical debt‘. The line that has stayed with me is this one: “Stripe estimates that developers spend about a third…

An interesting lunch discussion about data the other day. It started when someone had picked up on my blog about Ana Botin, where she made the comment: “Why should data be regulated in a different way if you’re called a bank and if you’re called something else … more than two billion people have a digital…

Someone turned to me the other day, mid-discussion around Facebook and their abuse of customer data, and asked: How did we get here? My answer: Because we let it happen. In the last twenty years, America has allowed big tech firms in Silicon Valley to become monolith giant monopolies of search, media and commerce. And…

A further discussion about data and the key issue of who should have access. During a recent lunch, we talked about how Chinese citizens allow the government to see all of their digital footprint via Tencent and Alibaba, but they do this for a number of reasons. The advantage of an easy lifestyle superapps and…

Building on my blog post last week, showing the views of 1997, it was clear years ago that banking was under siege. However, that siege never happened. Tesco thought that most banks were “a bunch of clowns”, but never cracked the market and still have not. Sainsbury may have onboarded customers, but they never built…

Interesting conversation about switching accounts. I’ve had a few people saying that banks don’t have loyal customers, but they have trapped customers. By way of example, an email from a friend: I am just exactly as loyal to my bank as they are to me, which is to say not even slightly. I swear to…

I picked up a few innovative changes taking place this week within banks. In fact, I should point out that banks are not static beasts, as many claim. They are changing all the time, doing things all the time, adapting all the time. The question is: are they adapting in the right way? Charles Darwin…