As you walk the streets of Rome, you find modern and ancient intertwined. The
streets are full of gorgeous clothes from designers ranging from Salvatore
Ferragano to Versace, Louis Vuitton to Gucci, Prada to Armani. All the names are
here in beautifully presented shops that ooze money.
These shops are squeezed into streets laid with tiles and cobbles that date
back over 2,000 years. The shops and office blocks are often built upon tombs
and temples, where the new Rome sits on top of the old.
These thoughts ran through my head as I sat at the conference this week where
we had a number of presentations about upgrades and releases of core software
systems. The firm hosting the conference produces a new release every year, and
is now on Release 9. They spent hours in the opening keynote discussing the
latest features, capabilities, functions and specifications of the new product.
It is not a product I use, so much of it went over my head, but I was struck by
Why do customers need to upgrade to a new release?