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Branch or Internet? A stark choice.

Last year, I got into a long debate about investments in branches versus alternative channels, so I thought I would get into that debate again a year on … but with a twist.

Today, if a bank does not have IP networking as the core wiring for the organisation, then they will miss a trick because of inconsistencies and gaps between branches, advisors, brokers, dealers, traders and all.

Taking that as a given therefore – that IP networks are wired across the bank as a consistent foundation – the next question would be where to make the next significant investment?

So here’s a challenge to test this.

Read more …

About Chris M Skinner

Chris M Skinner
Chris Skinner is best known as an independent commentator on the financial markets through his blog, TheFinanser.com, as author of the bestselling book Digital Bank, and Chair of the European networking forum the Financial Services Club. He has been voted one of the most influential people in banking by The Financial Brand (as well as one of the best blogs), a FinTech Titan (Next Bank), one of the Fintech Leaders you need to follow (City AM, Deluxe and Jax Finance), as well as one of the Top 40 most influential people in financial technology by the Wall Street Journal’s Financial News. To learn more click here...

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