Just checked out Safaricom's results presentation for the first half-year 2009-2010, and found some interesting slides on M-PESA:
Fascinating results … especially as Safaricom were not the instigators of M-PESA.
At the start, they could not commit to a risky project of this nature with resources and so Vodafone brought in a third party firm, based in Cambridge and led by Dr Tim Murdoch. Tim happens to be joining our panel on 11th March on "Innovations in Bank Retailing", alongside Errol Damelin, Founder & CEO of Wonga.com, and Michael Davison, Senior Managing Consultant with IBM Global Business Services.
Tim's team were integral to the launch of M-PESA and not only wrote the software but also designed the business processes and provided operational and technical support during the pilot and after launch.
If you're interested in this area, come and join us on 11th March by registering to attend.
[Hattip to Brett King]