Things we're reading today include …
Complaints
More than 7,000 complaints lodged against banks every day – The Telegraph
Lloyds tops bank complaints list – BBC
FSA tells banks to improve way they deal with complaints – The Independent
FSA could fine banks over handling of customer complaints – The Telegraph
Companies
HSBC directors put on brave face at their Shanghai board meeting – The Independent
Ed Miliband, HSBC and Kim Jong-un: how to put the success into succession – The Telegraph
HSBC headquarters will stay in London, says departing chairman Stephen Green – The Telegraph
Banks could leave Europe over regulation, warns Goldman Sachs chief Lloyd Blankfein – The Telegraph
Value of shares traded on LSE falls by £800m a day – The Telegraph
LSE halts fall in share of trades – Financial Times
Lehman Brothers' London art sale makes £1.6m – BBC
Online bidders clamour for a slice of Lehman – Financial Times
Markets
Hackers steal £6m from British bank accounts – The Telegraph
Diamond warns on lending costs – The Independent
Ireland and Portugal debt crises start to ease after leaders pledge to take action – The Telegraph
Cost of Irish bank support rises – BBC
'Toxic bank' truck driven at Irish parliament gates – BBC
European cities hit by protests – BBC
Four key questions if the Fed decides to stimulate the economy – Washington Post
Treasury developing plan to recoup AIG investment – Washington Post
House slaps China on currency policy, deepening trade dispute – Washington Post
IMF spotlight on ratings agencies – BBC
Regulations
Germany and France join to block hedge fund rules – Financial Times
EU lays out new debt punishments – BBC
Speech Jean-Claude Trichet: Keeping the momentum for financial reform – ECB
Speech Vítor Constâncio: The establishment of the European Systemic Risk Board: challenges and opportunities – ECB
Speech José Manuel González-Páramo: The European experience on macro-prudential regulation – ECB
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