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Who has the best digital offer in the UK: challenger or big banks?

I just found a really interesting analysis of the state of mobile banking in the UK which, if you bear in mind has lots of new challenger banks, makes for interesting reading about features and functionality of Monzo versus N26 versus Starling versus Atom and so on. It’s almost as good as 11FS’s Pulse, where you can see benchmark studies of each of these systems in action along with over 200 other worldwide leaders, but the Optima Consulting report is useful if you want to see how things are playing out in the UK.

At the end of the report they pick the three best mobile banking apps in the UK. I won’t ruin the surprise by telling you who won, so you need to go ahead and read the report, but I will share with you three useful charts and the report itself in non-downloadable form. If you want to download it, go over here.

Speed of account opening


Android app features and functionality

Apple app features and functionality

The report itself:

About Chris M Skinner

Chris M Skinner
Chris Skinner is best known as an independent commentator on the financial markets through his blog, TheFinanser.com, as author of the bestselling book Digital Bank, and Chair of the European networking forum the Financial Services Club. He has been voted one of the most influential people in banking by The Financial Brand (as well as one of the best blogs), a FinTech Titan (Next Bank), one of the Fintech Leaders you need to follow (City AM, Deluxe and Jax Finance), as well as one of the Top 40 most influential people in financial technology by the Wall Street Journal’s Financial News. To learn more click here...

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