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Is Google going head-to-head with banks?

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We talk a lot about Big Tech moving into big banking … but then we have talked about that for years.

Now, with the revamped strategy for Google towards payments and finance, is Big Tech finally making its move into big banking?

If you didn’t catch the announcements, here’s the gist of it.

Google will let users get digital bank accounts through its mobile wallet

Beginning in 2021, consumers will be able to obtain digital bank accounts, which it’s calling “Plex” accounts, from within Google Pay. These accounts will be offered by 11 banks and credit unions to start, and users will be able to get both checking and savings accounts without monthly fees, minimum-balance requirements or overdraft fees. The company said in a blog post that users can currently join a waitlist to get Plex accounts from Citi and Stanford Federal Credit Union …

The announcement came as part of a broader list of upgrades to the Google Pay wallet, including a way to see transactions in a “conversational view” that shows payments to a group of friends or to a given retailer in separate screens. The company will also let Google Pay users obtain and view rewards from retailers such as Target Corp and Warby Parker within the app, and it will allow people who’ve linked their bank accounts to the platform to track spending by categories, including granular breakdowns, like transactions made at Mexican restaurants.

This announcement was followed a few days later by the launch of Google’s digital banking platform.

Google Cloud is creating a new type of digital banking platform with this lender:

Google Cloud is joining with a small British bank to develop a new type of platform that mixes the personal relationships of traditional banking with the technology and infrastructure of new digital banks. Cynergy Bank (formerly the UK subsidiary of the Bank of Cyprus) says that its partnership with Google Cloud and information technology services provider Wipro will allow it to become a “digital relationship bank” …

The bank said that it will fill a gap between digital banks, like Monzo, which are focused on app-based delivery, and large retail banks that use what Cynergy calls a “one size fits all approach” to small and medium-size commercial clients.

Interesting movements by a major player but, imho, not a move into core banking. More a move into enabling core banking to come to the Google user. This is well articulated by who makes two comments on this that I buy into big time:

  1. Google “may own the customer experience, but it won’t own the customer”; and
  2. “For now, tech companies such as Google see much more to gain from working with the banks than trying to take them on.”

I’ve written about this a lot and, specifically, the fact that Google would be shooting themselves in the foot to go head-to-head with banks as banks are massive users of their cloud services. Why bite the hand that feeds you?

Instead, this is all about making the Google app and cloud experience for users, customers and partners, richer and deeper and stickier than ever before.

Oh, and who’s leading this charge? Just our old friend Derek White formerly with Barclays, BBVA and BoJo’s Mayor of London stint.


Chris Skinner Author Avatar

Chris M Skinner

Chris Skinner is best known as an independent commentator on the financial markets through his blog,, as author of the bestselling book Digital Bank, and Chair of the European networking forum the Financial Services Club. He has been voted one of the most influential people in banking by The Financial Brand (as well as one of the best blogs), a FinTech Titan (Next Bank), one of the Fintech Leaders you need to follow (City AM, Deluxe and Jax Finance), as well as one of the Top 40 most influential people in financial technology by the Wall Street Journal's Financial News. To learn more click here...

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