As I wrote the last two blogs about 'average being good enough' and large global banks , I realised that there was a link between the two.
The link is that HSBC, Citi, Deutsche and more, are all aiming to provide a single, global platform – One Bank – with consistent, global delivery to all bank, corporate and high net worth clients. Large cross-border clients and, for these guys, average is good enough because they want consistent global service.
But here, I don’t mean ‘average’. It can still be great service by focusing upon LCD: the Lowest Common Denominator.
Chris M Skinner
Chris Skinner is best known as an independent commentator on the financial markets through his blog, TheFinanser.com, as author of the bestselling book Digital Bank, and Chair of the European networking forum the Financial Services Club. He has been voted one of the most influential people in banking by The Financial Brand (as well as one of the best blogs), a FinTech Titan (Next Bank), one of the Fintech Leaders you need to follow (City AM, Deluxe and Jax Finance), as well as one of the Top 40 most influential people in financial technology by the Wall Street Journal's Financial News. To learn more click here...