This week’s main blog discussions include …
When you’ve already offended customers, is it a good idea to tell them: “go f**k yourself”?
This blog often talks about Elon Musk, but then it also looks at the activities of Mark Zuckerberg, Richard Branson and more. They all share several things: billionaries, visionaries, autism and a yearning to open a bank or destroy banking. Just four months ago, I asked the question … Q: Can Elon Musk create PayPalX?…
The big four drivers of the bank of the future
At another recent conference McKinsey presented. Now it is easy to take a pop at McKinsey but they have produced some useful reports recently, specifically: McKinsey’s Global Banking Annual Review 2023 Fintechs: A new paradigm of growth So, I was interested in their presentation. One slide in particular stood out, titled: the four key drivers…
Many financial industry climate initiatives are authentic … they’re just not working
In a guest column six years ago James Vaccaro, then Director of Corporate Strategy at Triodos Bank, introduced the United Nations’ Principles of Responsible Banking to my community. Six years later, are they working? Apparently not. In a new guest column, James argues the industry efforts may be authentic, but they need better management to…
Being intrigued by Generative AI, I’ve spent some time studying things. In fact, a lot of time watching movies and reading columns full of how it is making us worried about the future. Therefore, in the spirit of worrying you, I asked ChatGPT to write me a scene of a bank customer dealing with their…
Digital transformation is more to do with inclusion than banking
Space … the final frontier … these are the voyages of the challenger bank Trekkie. Our mission: to boldly go where no bank has gone before. Today, we landed on planet Earth and decided to look at financial inclusion, and the role of banks in ensuring everyone has access to an account. In some countries, this has already happened.
Chris M Skinner
Chris Skinner is best known as an independent commentator on the financial markets through his blog, TheFinanser.com, as author of the bestselling book Digital Bank, and Chair of the European networking forum the Financial Services Club. He has been voted one of the most influential people in banking by The Financial Brand (as well as one of the best blogs), a FinTech Titan (Next Bank), one of the Fintech Leaders you need to follow (City AM, Deluxe and Jax Finance), as well as one of the Top 40 most influential people in financial technology by the Wall Street Journal's Financial News. To learn more click here...
