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What is an acceptable level of fraud?

DCW

Derek Wylde, Group Head of Fraud at HSBC, presented at the Financial Services Club last week.  He talked about many aspects of fraud and risk, and presented quite  a few numbers related to the issue. One of the charts raised questions in my mind.  It related to the total cost …

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More reaction to the RBS glitch

After last week's post about the meeting we had at the Club regarding the RBS glitch, I received an email from one attendee, Peter Miller.  Well worth a read so I thought I would post it here as additional input to this challenging and important area in our group. Last …

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The future of payments and technology

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Andrew Vorster, Vice President of R&D and Adam Banks, Chief Technology Officer for Visa Europe delivered a fascinating double act at the Financial Services Club the other night. The theme of the presentation was: the future of payments and technology, and covered seven key trends that Andrew and Adam have …

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Do banks need branches?

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We had a great debate at the Financial Services Club last night, picking up on that perennial debating point: do banks need branches? In the pro-branch corner were Anthony Thomson, co-founder of Metrobank and Ron Whatford, former Chief Experience Officer with Lloyds Banking Group; in the anti-branch corner were Mark …

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Transparency is like forcing everyone to fly naked

CASWG2

We had a great meeting at the Financial Services Club Clearing & Settlement Working Group (CAS-WG) plenary this month. The CAS-WG is rocking and rolling forward, with four subject groups meeting regularly between the plenary meetings. The four subject groups focus upon the challenges of clearing and settlement to deal …

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SWIFT, Visa, Mastercard and T2S?

Just a quick note as we are shortly to take our summer break from the Financial Services Club.  First, the Financial Services Club is repeating the survey started in 2011 reviewing the changing face of payments infrastructures. We would be delighted if you would join this year’s survey: click here to …

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Are payments infrastructures fit for purpose?

As per our regular research surveys, the Financial Services Club is repeating the survey started in 2011 reviewing the changing face of payments infrastructures. We would be delighted if you would join this year’s survey: click here to take part. By participating, you are guaranteed to receive a copy of …

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