Humour

Forget Too Big To Fail (TBTF), the real issue is that the global universal banks built between 1995 and 2015 are Too Big To Change (TBTC).  They are changing, but it’s not easy.  Think about it.  These banks have built themselves up into global powerhouses, operating in over 100 countries …

I just got a letter from my bank (NatWest).    The fraud team wanted to ask me some questions.  I wondered why they had sent a letter, which takes a week to arrive, when they urgently needed to talk with me? Anyway, as you can see, they want me to …

I’m such a sad banking geek that in my two hours off here in Seoul I ran around to the Bank of Korea’s Money Museum.  Yes, I really am that sad but hey, it was near the hotel and the only thing I could do within walking distance apart from …

A true story. The year is 1990

One of the social communities I’ve joined was having a discussion about the greatest literati quotations related to banking the other day.  It was so good that I thought I would share here, especially as it’s Friday …

There are so many examples of banks messing up customer accounts around the world that it would be tough to know where to start … except that as I live in Britain, that’s pretty good place to begin. There media here love to regularly report banks messing up, and so …

So we’re having a meeting the other day and my friend was a little upset.  He’d just been promoted in the bank to become the Director of Digital Payments, Innovation and Strategy.  We all noted that he was now the lead for DPIS and congratulated him for taking DPIS.  For …

So it’s late at night and we reach that point in the evening where it’s almost embarrassing.  I love you man.  You’re my best and only friend in the world, y’know what I mean? Having gone past the point of talking about whether the Pope is really a money launderer …

I get a lot of spam and scam email most of which is deleted but, as it's Friday, I thought y'all might appreciate the phish that follows …  —–Original Message—– From: Benard Madoff [mailto:midoffnyc@madoff.com] Sent: 08 April 2015 13:54 To: me Subject: Help me Make a difference   Hello Dear …

I’m often asked about how to implement a digital bank?  What are the top tips? My response is that every company is different, with no two banks the same.  Some are evolutionary and try to tinker with the current company structure; some are revolutionary, like mBank, and radically reorganise the …

I’ve talked for some time about component based banking but what about component based pricing? Bank pricing is the most opaque part of the industry, and the part that irritates customers the most.  Customers get charged high fees for unauthorised overdrafts as this funds free bank services for those who …

I’ve talked for some time about component based banking but what about component based pricing? Bank pricing is the most opaque part of the industry, and the part that irritates customers the most.  Customers get charged high fees for unauthorised overdrafts as this funds free bank services for those who …

Like many of you, I’m an Apple user in some form.  In my case, my telephone as well as a mini iPad. The iPhone5S (must upgrade to 6!) is an essential in my life. “Who’s the actress who starred in that film?”  IMDB app on my iPhone. “How long has …

I've blogged before about twitter fails, specifically JPMorgan's disaster last November, and it illustrates how companies are finding it challenging to adapt to the new connected world. Another great example of such behaviour was sent to me by a friend this week. A little known chappie with the twitter handle …

Every so often, you get a little frutstrated watching boring bank adverts, so here are a few that will make you smile. First, bearing in mind the time of year and what recently happened, I'm not sure that Abitab (a payments service) will want to air this ad outside Uruguay …