The challenge for challengers (#Anna Money, #Monese, #Monzo, #N26, #Pockit, #Wirex +++)
I’m starting to worry about FinTech as they seem to have fallen foul of regulatory compliance and, as a consequence, customer trust. The biggest challenge for a challenger is to keep customer trust AND regulatory compliance. This is what we are seeing having consequences today. The fact I’m starting to worry about FinTech, as an…

The Finanser’s Week: 10th May 2021- 16th May 2021
This week’s main blog headlines include: Is new banking ten times (10x) better? Investment banking, Corporate banking, Commercial banking, Private banking and Retail banking are all very different. Too often, commentators just talk about ‘banking’. It’s not all the same. In fact, an awful lot of retail banking is propped up by investment and commercial…

Are Monzo’s growing pains, major pains?
Building on yesterday’s blog where I mentioned Monzo’s issues of client onboarding, I mentioned that, for the past few months, I’ve noticed many tweets from Monzo customers about accounts being closed suddenly, with no explanation. Each time, I’ve shared the information and copied Monzo and asked them to explain. Hey Chris 👋 Thanks for expressing…

Is new banking ten times (10x) better?
Investment banking, Corporate banking, Commercial banking, Private banking and Retail banking are all very different. Too often, commentators just talk about ‘banking’. It’s not all the same. In fact, an awful lot of retail banking is propped up by investment and commercial banking. That’s where the money is made. Banks don’t make money out of…

Greenwashing the system: which banks are worst?
Worried I’m becoming a tree-hugger as this blog seems to return to how banks put profits before people more and more often. Nevertheless, here are the facts: Banks have invested $3.8 trillion into fossil fuels since the Paris Agreement came into force on 4 November 2016 … Which banks? JP Morgan Chase & Co Worst…

Prayers for India … but my bank let me down
My bank shocks me. I know what’s going on, but even then, they still shock me. What’s going on? My bank depended upon offshore services for customer services. Those offshore services were based in India. India locked-down with four hours notice and, as you may have noticed if you watch the news, is now suffering…

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