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Innovation

How to create a banking strategy

Vision

Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all …

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How to create a banking strategy

Vision

Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all …

Read More »

“Show me the money!” Sure, I’ll show you your losses

You can sense an audience’s reaction as you present ideas on innovation. Sometimes its warm and engaging, sometimes distant and thoughtful, and occasionally remote and cynical. I experienced all three reactions last week when presenting at a bank’s annual leadership conference, with the third being the reaction I like the …

Read More »

“Show me the money!” Sure, I’ll show you your losses

You can sense an audience’s reaction as you present ideas on innovation. Sometimes its warm and engaging, sometimes distant and thoughtful, and occasionally remote and cynical. I experienced all three reactions last week when presenting at a bank’s annual leadership conference, with the third being the reaction I like the …

Read More »

Four dimensions of innovation

Innovation

Another aspect of innovation discussed this week was slightly out of the negative SEPA box and more on the positive future box. We were talking bout all the things that were innovative – NFC, mobile, anything Chinese, Google, etc – and it soon became clear that most of the organisations …

Read More »

Four dimensions of innovation

Innovation

Another aspect of innovation discussed this week was slightly out of the negative SEPA box and more on the positive future box. We were talking bout all the things that were innovative – NFC, mobile, anything Chinese, Google, etc – and it soon became clear that most of the organisations …

Read More »