Innovation

I’ve been tempted for some time to write a book about how sex is at the heart of commerce, innovation and money. I’ve alluded to it a few times, and particularly noted that the right honourable Jeremy Clarkson sometimes says something intelligent. “Money and rumpy-pumpy (sex) are the twin engines …

I just got a report from J Walter Thompson on the future of money and there’s some interesting facts and stats. Here are my headlines: 76% of millennials are looking for new forms of banking 40% of people in their twenties have downloaded a money management app 80% of millennials …

Another conversation about Open Banking, and an interesting point was raised by one bank. They said that they had been mapping financial moments – getting married, buying a house, having a baby, crashing your car, etc – and had started to reimagine the whole customer experience in those moments using …

Over the weekend, I received a couple of interesting emails about things happening in Asia. The first is a translation of an announcement from the People’s Daily, the most official newspaper of the Chinese Communist Party, discussing digital currencies. The article is fairly high level and makes no commitment to …

I don’t often blog about investment banking as it bores my readers who are cool and trendy retail bankers and geeks, mainly, but keep coming back to this article about JPMorgan’s Best Execution AI engine, LOXM. LOXM’s job is to execute client orders with maximum speed at the best price, …

I am struck every day by the disparity in financial structures I see worldwide. Recently, I’ve visited Tunisia, Egypt, Sudan and Ethiopia for example, and am bemused how none of these countries has a strong mobile wallet operator. Instead, the nations seem to be 100% cash-focused, as my credit cards …

I hosted a dinner focused upon Open Banking recently and what it means to FinTech firms and start-ups. There were no bankers at the table, but a lot of firms who consult, provide systems or are deploying new businesses in FinTech at the table. The general consensus around the table …

I was having a chat about Artificial Intelligence (AI) in banking the other day. It was an interesting conversation, although most of the examples were for customer service via Chatbots, which doesn’t impress me much. I know that systems like Erica, short for Bank of AmErica, are up and running …

I was super impressed by an article written by FinTech friend Bradley Leimer for International Banker the other day, and asked if I could share on the blog. Bradley kindly said yes, so here you are. Enjoy the read! The Invisible Hand of Financial Services by Bradley Leimer, Managing Director and Head …

There’s a lot of discussion about FinTech and what it means to banks. Originally, everyone was talking about disruption, disintermediation and dissing banks. Then the discussion went to incumbents versus start-ups. Then it ended up last year about partnering and co-creation. I personally believe most of the discussion is off-beam …

I’m launching the new book Digital Human in New York on April 12 (if you want to come, register here), following on from our recent London launch. In London, I was delighted to host Ashok Vaswani, CEO of Barclays Bank UK, and Li Wang, Head of Alipay and Ant Financial …

I was reading about banks being average to poor at marketing, and wondered about it. Banks’ advertising generally is about either being cool or in love with you. Here are a few examples from British banks. Lloyds: we’re old but still here with a big horse Nationwide: we have no …

I was quite taken by a headline in yesterday’s news where Marcus Schenck, Deutsche Bank’s Co-Head of Corporate and Investment Banking, forecast that deposit accounts might disappear in the not too distant future. He was on a panel at Bloomberg’s European Capital Markets Forum and was asked by an audience member how …

I’ve been flying around a bit and was lucky enough to find myself onstage the other day, chairing the Ant Financial Technology Forum at Money20/20 Singapore. I was honoured to accept to be the moderator of the afternoon and guess I was chosen because Alipay and Ant Financial are a …

I know that we deal with quite complicated things in financial technologies. AI, AGI, ASI (Artificial Intelligence, Artificial General Intelligence, Artificial Super Intelligence); machine learning and deep learning; blockchain, shared ledgers and distributed ledger technologies; cryptocurrencies, virtual currencies and digital currencies; Open Banking and Open APIs; and so on and …