Innovation

I was moderating a panel discussion about Open Banking and the panel’s opening was some research presented by Steve Ogborn and Benedict Ireland of the Unlimited Group. The guys said that only 9% of consumers had heard of Open Banking. That means 91% had no idea what it was. Even …

I often talk about faster horses and how banks think digital is doing banking cheaper and faster. It’s all about efficiency and effectiveness. So, I was asked the other day: where is the car? After all, it’s easy to call out banks for doing banking as usual but, if I …

Taking of moving from the concept of a Universal Basic Income to money without government to tokens to credits, I’ve been reading a fascinating book recently on Star Trek’s economics called Trekonomics. Released in 2016, I thought it would be some frivolous Trekkie’s drooling over the wonder of the Federation’s …

I seem to grapple daily with the same or similar questions: how to regulate things that don’t recognise boundaries; how to structure a world that is unstructured; the role of authorities in a democratised planet; is there such a thing as money without government? I haven’t answered these questions but …

Another presentation that was enlightening was delivered by Jean Claude Gaga, CEO of RSwitch Ltd, the national e-payment switch of Rwanda. Jean Claude gave an overview of how Rwanda is moving towards a cashless economy and I was particularly interested as I chair Dot Finance in Kigali each year, and …

I’ve recently noted a number of reports about Open Banking, with many published recently due to its imminent arrival on January 13, 2018. Source: IBM As can be seen, we have several different groups working on Open Banking. There’s the Payment Services Directive 2 (PSD2) with Open APIs for payments, …

I was at a presentation where Robin Speculand, Singapore-based author and speaker, asked: Is it better to have a great strategy implemented badly or a bad strategy implemented well? Most people – about 4 out of 5 – raised their hand for the latter option. I raised mine for the …

I was in a conversation with a regulator about bank competition, and they wondered how I saw banks changing. In particular, they were concerned about collegiate – read that as bank cartels – actions by the banks to protect their own interests. I thought about it and said that I …

I was listening to someone talking about monolith versus microservices structures recently, and they likened it to an old car versus a new one. Old cars were made of metal and welded together into a solid machine where, if any part breaks, you have to replace the whole machine. The …

Why are most bank brands just acronyms? I know it’s a silly question, as banks are acronyms because who wants to say John Pierpont Morgan Chase when it’s easier just to say JPM, but it is endemic to banking that banks are acronyms. I was just writing down a few: …

We hosted ePassi at our recent launch of Nordic Finance Innovate (NFI) in Helsinki, Finland. ePassi are the partner firm of Alipay, bringing the app to Finland to allow Chinese tourists to pay easily when travelling via Finland to Europe. It’s been very successful as it was initially launched to …

I was at a large bank’s wealth management conference recently, where the CEO was being quizzed about various areas including a lot about technology and FinTech. He made several statements that I noted with interest: “Roboadvisory services improves our speed-to-market and human productivity, but does not replace humans. In particular, …

I’ve blogged on some of the themes I’m going to cover below, but the story gets clearer and clearer in my head the more I blog about and talk about it, so this version may be a little clearer than some that have gone before. The first is that banks …

I get lots of input from many sources, and one of the ones I like is the innovation survey of banking produced annually by EFMA with Accenture. It also usually proves to be one of the most read items on my blog – here’s the 2015 and 2016 reports – so, as …

I’ve said continually that firms like Google and Amazon will never open a bank. I still believe that this will be the case – Facebook and Apple also fall into this view – and mainly hold this view because these companies would find full service banking a difficult and unprofitable …