Uncategorized
Just being average is good enough
We had a huge bust-up last night, when my banking colleague and I were discussing customer service. Over dinner we were all recounting stories of good and bad customer services, and boy did we have a few humdingers. The change of address where the telecoms firm didn’t do the switchover on the day you requested,…
Just being average is good enough
We had a huge bust-up last night, when my banking colleague and I were discussing customer service. Over dinner we were all recounting stories of good and bad customer services, and boy did we have a few humdingers. The change of address where the telecoms firm didn’t do the switchover on the day you requested,…
Every bankers’ must-see movie of 2009
Just noticed this trailer for The International, a movie that is to be released in February 2009 starring Clive Owen and Naomi Watts. The story, courtesy of the Internet Movie Database, goes: "An obsessive Interpol agent (Clive Owen) who spearheads an investigation into one of the world’s most high-profile and powerful banking institutions in an…




















