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We had a huge bust-up last night, when my banking colleague and I were discussing customer service. Over dinner we were all recounting stories of good and bad customer services, and boy did we have a few humdingers. The change of address where the telecoms firm didn’t do the switchover on the day you requested,…

Just found a great new little blog called "How to beat up anything". It just shows how nutty folks are to come up with such a site. They even have a guide as to How To Beat Up an Apple-Throwing Tree From The Film "The Wizard of Oz." Nuts! However, as I read the ideas…

Nothing to do with banking, but this phone call between Sarah Palin and Neecolas Sarkozee is very funny. Not for Sarah Palin however.

After talking about the £5.8 billion (near $10 billion) that the Sovereign Wealth Funds of Qatar and Abu Dhabi gave to Barclays in return for a 30% stake in the Bank, which is by no means a done deal by the way, I wondered what else they could have done with the money. And the…

After having every little rugrat in the neighbourhood banging on the front door shouting "trick or treat", I gave their mums and dads a copy of this cartoon from Pugh: That soon got rid of them.

Just noticed this trailer for The International, a movie that is to be released in February 2009 starring Clive Owen and Naomi Watts. The story, courtesy of the Internet Movie Database, goes: "An obsessive Interpol agent (Clive Owen) who spearheads an investigation into one of the world’s most high-profile and powerful banking institutions in an…

Just noticed this trailer for The International, a movie that is to be released in February 2009 starring Clive Owen and Naomi Watts. The story, courtesy of the Internet Movie Database, goes: "An obsessive Interpol agent (Clive Owen) who spearheads an investigation into one of the world’s most high-profile and powerful banking institutions in an…

Just noticed this trailer for The International, a movie that is to be released in February 2009 starring Clive Owen and Naomi Watts. The story, courtesy of the Internet Movie Database, goes: "An obsessive Interpol agent (Clive Owen) who spearheads an investigation into one of the world’s most high-profile and powerful banking institutions in an…

Just noticed this trailer for The International, a movie that is to be released in February 2009 starring Clive Owen and Naomi Watts. The story, courtesy of the Internet Movie Database, goes: "An obsessive Interpol agent (Clive Owen) who spearheads an investigation into one of the world’s most high-profile and powerful banking institutions in an…

Watching the BBC’s Money Programme, they have just started a six-part series about the Credit Crash on Thursday nights.  The first episode focused upon HBOS and their issues.  Fascinating programme that included an interview with Paul Moore, the Group Head of Risk for HBOS from 2002 to 2004.  This is the Paul Moore who reported…