Building upon the discussions about personalisation and virtualisation, these are important. In fact, as I’ve mentioned before, personalised, virtualised in real-time on my mobile is PFM-squared (does any of that last sentence make any sense?). So then I was recently asked to address a conference with a mix of banks from all sectors, and to give…
Checking out this morning’s news , I discovered this new innovation from Wells Fargo where you can get personalised ATM messages. The new ATMs include customised screens based on customer preferences and “favourites” that are highlighted on the screen based on the personal usage of ATM’s by the customer. There’s also a tool called “ATM Cash…
Checking out this morning’s news , I discovered this new innovation from Wells Fargo where you can get personalised ATM messages. The new ATMs include customised screens based on customer preferences and “favourites” that are highlighted on the screen based on the personal usage of ATM’s by the customer. There’s also a tool called “ATM Cash…
Building upon the theme that you cannot have privacy, even if you are a cybercriminal or cybersecurity expert, you cannot have privacy if you are a social media aficionado. And no greater illustration of the social media aficionado is there than Mark Zuckerburg, uberfacebook leader of the world. A man with over a billion followers, and…
David Bermingham was another recent guest at the Financial Services Club. David was one of the NatWest Three, the three bankers who worked for NatWest in the 1990s and got caught up in the Enron scandal. What happened and how come David ended up in an American jail when he's a British citizen? Well, after presenting…
I was wondering what to blog about today, as it’s grey and cold and wet and miserable and … then I realised, I should blog about Russia. Here in London, we’ve gradually seen a takeover of some of our key financial and national assets by billionaires from the former Soviet Union states. Some of these…
At the start of this week, we had a discussion at the Financial Services Club about the issues at the Royal Bank of Scotland (RBS) over the summer when their payments systems failed. It was a major failure that garnered headlines worldwide, with many banks saying: “there, but for the grace of God, go I”. Why…
This week has been fascinating with lots of discussions about branch versus no branch and financial advisor versus product seller. I was going to leave it at that, but feel one final blog post worthy of discussion and this is about the role of social media. We all talk about Facebook and Twitter in the…
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