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Digital Bank

Integrating technology and banking is not easy, especially with acronyms

Some time ago, I mentioned that code is art and, if code is art, how do you attract great artists? Banks are not really seen as a place for an artist. It is like bringing maths and art together. The two don’t mix. Like science and religion, certain academic disciplines should always be kept apart. Yet…

Digital payments in a post-COVID world

I recently saw the announcement from Santander of a foreign exchange service called PagoFX. It’s a service that goes head-to-head with TransferWise and is an interesting example of fighting back. As a result, I asked Victoria Yasinetskaya, CMO at PagoFX to tell me a bit more about what’s happening and she kindly wrote this piece for…

A challenger challenges back

After writing quite a lot challenging the challenger banks, one reached out to me asking for a slight correction of view. OakNorth. Now, this is a bank I like, as they’ve been doing so much under the radar, so I said that if they wanted to raise their head above the parapet, why not write…

Does anyone know what a Merchant Payments Ecosystem is?

I just presented to the Merchant Payments Ecosystem conference. I’ve presented there before, and this year was virtual … as are all 2020 conferences. 2020 is the virtual year. I sat and thought about what to present. I have 1,000 slides or more, but I don’t do slides on lockdown. Too boring. I talk. So,…

Why big banks get bigger (it’s all about Pac-Man)

I’ve spent a long time writing about how bad banks are with technology and digital transformation … but I’ve never said banks will be eaten by technology. So many other companies and industries are destroyed by technology, but banking is not one of them. I laugh when I read about The End of Banking, Banking…

The 11 P’s of Banking and 4 P’s of the Banking Mix

When I was growing up with learning management skills, one of those I focused upon was marketing and Kotler’s 4 P’s. If you’re not familiar it’s all about product, price, promotion and place. It’s something easy to remember, but then most folks are hard pushed to remember more than three things. That’s a shame as…

Neobanks battle on the path to profitability

Regular commentator and contributor Ajit Tripathi wrote a brilliant piece the other day, discussing the path to profitability for neobanks. He’s kindly allowed to share his insights here, so enjoy! Neobanks have Jobs to Be Done Abstract: Covid19 has changed the capital and market environment for neobanks and challenged the strategic assumptions underlying a #blitzscaling approach. In this article…

Regulating digital bank and fintech financing (BIS Paper)

The Bank of International Settlements (BIS) came out with another white paper last week (read the previous one on the rise of central bank digital currencies here). This one focused upon: Regulating fintech financing: digital banks and fintech platforms Interesting stuff. Here’s the executive summary: This paper explores how fintech financing is regulated. New technology-enabled…

Can challenger banks climb the mountain?

I’m going to shut up about challenger banks soon, but noted that even the regulator is getting worried about them. After Monzo’s admittance that it may not continue as a going concern if the pandemic continues through 2021, N26 admitting that profit is not their focus, Revolut’s tripling of losses, and more issues out there,…

How to create a challenger bank …

I realise I come across sometimes as a bit whiny, crotchety and grumpy, so decided to upgrade the dialogue with what is positive and what can be done. After critiquing all last week, I do like the challenger banks’ ways of providing more analytics and real-time updates to my way of spending. I like getting…

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