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Digital Bank

Decentralisation demands data safes

I keep thinking about the future internet and the ideal of creating a network where no one controls anything. It may sound silly, but it is developing already. In fact, in HBO’s excellent series Silicon Valley, the guys at Pied Piper recently did a pivot to try to create exactly this. The start-up gang are…

According to one banker, banks are just like sewage

Now I didn’t make this statement, to be clear. A banker did. He was talking about the four quadrants of service, and said that banking needed to become like the sewage system: invisible, but incredibly important that it works especially when it’s urgent. I liked his ideas, and he presented it like this. Banking today…

Banks can now be born in the USA

The USA is a little bit confusing. On the one hand, they have some of the fittest people in the world; on the other, they have some of the fattest. On the one hand, they’ve championed the banning of cigarettes far more than any other nation and were the first to do it; on the…

Why we need to define: ‘challenger’ bank

After my recent blog about challenger banks, I received an interesting email from David Parker challenging the idea that a start-up is actually a challenger. Chris I continually argue that Revolut is not a challenger bank – it does not today have a banking licence. If you want to say any prepaid card is a challenger bank…

Big banks are not feeling the FinTech heat (yet)

A few years ago Jamie Dimon was renowned for saying that bitcoin developers “are going to try and eat our lunch” and that silicon valley was coming to get the banks. Three years later, it’s not quite the case. The big banks are getting bigger, and the FinTech community is nibbling at the ankles and not…

Does digital punish the poor?

BACS released UK account switching statistics this week, and it makes for interesting reading. The big winners in the first quarter of 2018 are Halifax, Nationwide and HSBC. The big losers are Co-operative Bank, Lloyds and Barclays. Why? Well, Halifax offers a great incentive to switch: £75 … nothing like a bribe is there? Nationwide…

The branch of the future is NOT about advice

I regularly come back to the topic of bank branches, which are topical. A recent UK headline said that a town is now branchless … Closure of Lloyds leaves this Warwickshire town with no banks … whilst another says that the closing of branches is all about increasing profits for the banks … The cashless…

Some challenger banks are challenging

The UK’s challenger banks are busy getting on with it. They’ve got their licences, they’ve deployed their services, they’re partnering with third parties and creating marketplaces. Much of this was cited in a report by CBInsights, comparing the features of the five most notable new ones: Atom, Starling, Monzo, Revolut and Tandem. N26 were also…

The Pet Shop Boys said “Go West” … they got it wrong

I’ve been talking a lot about the Eastern and Southern Hemispheres these days. I’m adamant that these hemispheres are creating the future, whilst the North Western Hemisphere struggles with its legacy infrastructure. In particular, Europe and America are suffering from their old technology structures. Specifically, America is lagging the world. America. Land of the free…

The chasm between banks with digital leadership and those without

During #Money2020Europe Tink, the Swedish challenger bank, interviewed me on my opinions about all things finance and technology. It’s only five minutes and think it’s probably worth the viewing as people are picking up on various comments I made, such as: “The leadership team has to be completely committed to digital transformation as a structural…

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