Shaping the future of finance
I have always thought insurance has a marketing problem. You buy something you hope you will never use, pay for something whose value may not become apparent for decades and, with life assurance, buy a product whose payout you will not even be around to enjoy. It is hardly surprising that insurers have spent more…
From Mt. Gox to Bybit and now Binance, cryptocurrency exchanges have lost billions to hackers. The technology works, so why do the institutions keep failing? If a bank lost $6.36 billion in minutes, there would be outrage, regulatory investigations, demands for resignations and questions about whether the institution should be allowed to continue operating. When…
The Bank of England has released its latest report on artificial intelligence in financial services. The numbers are impressive. The reality is less so. Banks are embracing AI at extraordinary speed, but are they transforming banking or just making yesterday’s banking cheaper? The Bank of England and Financial Conduct Authority have just published their latest…
As Halloween approaches, I was reflecting on death and murder in banking. It is not a new thing for me, as it turns up quite often, but it hit me today with allegations that a former bank chairman arranged for his communications chief to be intimidated, in an operation that ended in his death. People…
When Google Goes Down, Your Bank Goes Down. Who Is Really in Control? We spent decades worrying about banks being too big to fail. Now we have a handful of technology companies that are too important to fail, and yesterday demonstrated why that should terrify us. I’ve recently been blogging and writing about the dangers…
I’ve been a little bit prolific in writing this year, what with two books in Pulp Finction and Intelligent Bank consistently in the top 10 on Amazon. Now, I have one more new book. It started with a question in my head: how come Pharaohs had so much power? It ended with the colonisation of Mars. The new book Who…
There is something wonderfully hypocritical happening in banking this week. American banks have started blocking AI bots from access to customer accounts: ‘You don’t want rogue agents’: Jamie Dimon bars outside AI agents like Meta’s Muse from JPMorgan accounts Citi becomes latest US bank to restrict AI agents from accessing accounts JPMorgan Chase, Citi and…
Britain is replacing its heroes with wildlife and, judging by the reaction, you would think the Bank of England has announced that Winston Churchill is being retrospectively defeated by a hedgehog. Out go Jane Austen, JMW Turner and Alan Turing and in comes a barn owl, a bumblebee, a puffin and a hedgehog, although the…
Have we all gone completely mad? Seriously. We live in a world where people struggle to pay their mortgages, governments drown in debt, banks worry about inflation and central bankers agonise over interest rates. Meanwhile, a piece of cardboard featuring a cartoon monster can be worth more than most people earn in their entire lives….
For many years, McKinsey has been the go-to firm for advice and Gartner for research but, with AI, why bother? In fact, there is a lot of debate about whether AI will replace consultants and research firms such as McKinsey and Gartner. The thing is that this conversation misses the bigger change. What’s that? It…
