Chris Skinner's blog

Shaping the future of finance

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Wells Fargo: from Pony Express to a pioneer of women’s rights

You may know Wells Fargo, one of the largest American banks. I know them well, having worked with some of their key people over the years. Their brand is all based around the old Pony Express … Note: stamp is dated 1940 … but you may not know their real history, so here we go….

How Agentic AI is reshaping mortgage fulfilment end-to-end

I was having an interesting debate the other day about how AI will impact banking longer-term. The most interesting angle was that AI will provide knowledge and blockchain (or distributed ledgers, if you prefer) will provide provenance, and that the two combined are a killer partnership. Thinking about it, this gets interesting. So AI can…

We will always need intermediaries … just what kind?

I spotted a quote this week: “All truth passes through three stages: first, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident.” — Arthur Schopenhauer My mind immediately moved to bitcoin and cryptocurrency and, specifically, Jamie Dimon. For years, Dimon has said that bitcoin is a scam and yet, now,…

The decline and fall of the European empire

Being raised on an independent island, I learned lots about British history. For my GCSE’s, it was all about learning Henry VIII’s story of leaving the Holy Empire of Rome to marry Anne Boleyn and the story of the first and second World Wars. We knew nothing about Europe, let alone the rest of the…

What’s your point?

This question popped into my head as I’ve asked it before. You need to stand for something or you fall down, But what is your point? Do you ever wonder what your purpose is? I was intrigued by Billie Eilish and Lewis Hamilton presenting at a recent awards ceremony and making comments: “Love you all, but there’s…

Predicting the future: are you mad?

I take pride in how many things I’ve predicted in payments and finance. that have come true from Digital Banking to cloud to BaaS to crypto and more, but I didn’t predict a lot of things, such as the financial crisis of 2008, the sovereign debt crisis that followed and the pandemic that came after…

Don’t believe what you see online

I started a theme two years ago, in prep for the next new book, about how we can trust people digitally. In a deep fake world, we cannot. A good example is the Hong Kong staffer who transferred $25m to an account after talking with her deep fake CFO in a video call. The critical…

The problem with subscription services

I really hate subscription services online. There are many that automatically renew without me knowing and, even worse, there are those that you sign up to without even knowing. A good example is one I discovered on my bank account the other day. Apparently I had signed up for a service that costs £3:00 a…

Does your financial provider give you a shallow or deep relationship?

As usual, clicking over LinkedIn, I got a chart that made me sit back and smile a bit. What chart? This one: Source: Brice Groche, LinkedIn The chart outlines the revenue models of Europe’s digital finance firms, and what it made me realise is the big difference in strategies of challenger banks and start-ups. When…