Talking with some of the Financial Services Club sponsors last week, it is clear that there is still a debate raging about the future of cash. Like the future of branches, which both Brett King and I discuss endlessly, cash is one of the other traditional bastions of the old guard of financial servicing. Yet…
I just spent the day in a payments conference focused upon operational excellence. We talked about Basel III, SEPA, the PSD, Mobile … the usual stuff, but there was a particularly intriguing presentation from Olivier Denecker of McKinsey in the morning session on what operational excellence in payments is all about. I took a whole…
I mentioned I was in Iceland last week, and was interested to find out what the banks were thinking. We only ever hear of Iceland’s woes and troubles, and so the ability to see first-hand what was happening to the banks was one that could not be ignored. According to Wikipedia, there are only a few…
I mentioned I was in Iceland last week, and was interested to find out what the banks were thinking. We only ever hear of Iceland’s woes and troubles, and so the ability to see first-hand what was happening to the banks was one that could not be ignored. According to Wikipedia, there are only a few…
I just made a comment this week about Facebook Credits being bigger than Amazon by 2020. This was on the back of my favourite stories about Zynga becoming the biggest PayPal merchant in under a year on the back of Facebook games, and how QQ and Second Life currencies have been examples of how virtual currencies can…
I just made a comment this week about Facebook Credits being bigger than Amazon by 2020. This was on the back of my favourite stories about Zynga becoming the biggest PayPal merchant in under a year on the back of Facebook games, and how QQ and Second Life currencies have been examples of how virtual currencies can…
In the 1990s, I spent a long time studying bank trends and the future strategies banks and other would take. The conclusion I came to is that there would be a general cross-industry bank trend, where non-banks would enter banking and, in order to get banking skills, would acquire banks. The end-game would be that…
I said yesterday that the other topic that keeps coming up is innovation. Innovation is something that comes and goes in banking like Chief Executives and Heads of Risk … as in it appears and disappears pretty often. During the build up to the financial crisis, innovation was everywhere. Then it disappeared for a while….
I said yesterday that the other topic that keeps coming up is innovation. Innovation is something that comes and goes in banking like Chief Executives and Heads of Risk … as in it appears and disappears pretty often. During the build up to the financial crisis, innovation was everywhere. Then it disappeared for a while….
