I’ve been asked recently to think about banking in 2020. That’s ten years away and, if we cast our memories back ten years, it’s quite a leap. Ten years ago, we had lots of themes bubbling away including customer-centricity, technological leapfrogs through internet banking, increasing pressures on branches and branch sell-offs to reduce costs, cost-income…
Some time ago I was having a debate about social networks and the problems of where they overlap with professional networks. For example, when I first registered on Facebook, I connected with everyone I knew – family, friends and business acquaintances. The result is that I have a completely messed up Facebook life, where I…
Looking at technology specifically in financial services, there are many that are being cited as hot for 2011: More social media developments as firms like Foursquare, Groupon and Quora add functionalities not seen before; More bank mobile apps, with clever structures and device-specific security; The creation of new retail payments structures, as Apple and Google…
The Banking Year Ahead. Sounds like some sort of swear word but no, it’s all to do with predictions time. What are the big events of 2011 going to be? Barack Obama begins the campaign trail for election 2012. North Korea ignites a battle with South Korea that sees a distance divide between China and…
I was following the Distributed Denial of Service (DDoS) attacks on Visa, MasterCard and PayPal closely during the supporters campaign to target those financial firms who had cut any ties with Wikileaks. The group amalgamated under a twitter hashtag #operationpayback, and posted a variety of notes about who to target when and how, with clear…
I was quite intrigued to hear a speech by Ben Ramsden, Founder and CEO of Pants to Poverty. Ben's talk was all about social business which, when combined with social finance, creates a completely different and new form of commerce that, if the next generation has any say, will compete with and potentially merge with…
Some folks are aware that I co-founded the website Shaping Tomorrow and have a passion for all things in the future. This is because the future is the only thing we cannot know, but we can shape the future and take advantage of opportunities if we spot them before everyone else. So I was fascinated…
Much of last week was focused on the Long Now and Long Finance for me. Working with a group of thought leaders that included Venessa Miemis, Thierry Touchais, John Hagel, Stefan Nusser, Michael Mainelli, Paul Saffo, Bruce Davis, Brett King, Nova Spivack and more, we debated big topic items all week. And yes, there were…
