Future

When the machines go shopping

MasterCard just produced an interesting range of views about the future of shopping and money using visionaries like my friend Theo Lau, who alerted me to the report. Download the report here. A quick summary. We have spent the last years talking about artificial intelligence as though the big change is that we will have…

Q: Could AI kill a bank? A: Yes.

Apparently, artificial intelligence is going to kill us all. Well, maybe, because this is no longer just a warning coming from science-fiction writers or people standing outside Silicon Valley carrying placards. Some of the people building the world’s most powerful artificial intelligence systems are openly discussing the possibility that the technology they are creating could…

Just don’t fail (Part Five)

I have spent this week looking at the systemic implications of AI, cloud and digital currencies, but there is an obvious question left hanging over all of this. If you are the CEO of a bank or fintech, what are you supposed to do about it? The answer is not to become an expert in…

Too Tech to Fail (Part Three)

Over the past two days, I have looked separately at two uncomfortable developments in banking. The first is that banks are moving more and more of their critical infrastructure onto a handful of global cloud platforms, while the second is that artificial intelligence is moving from helping humans make decisions towards making those decisions itself….

Too Intelligent to Fail (Part Two)

The last global banking crisis was driven by mortgages, leverage and institutions that all believed the same thing at the same time. The next one will be driven by machines doing exactly the same thing, except they will do it in milliseconds. For the last few years, everyone has talked about artificial intelligence (AI) as…

Too Cloud to Fail (Part One)

We spent the years after the financial crisis worrying about banks that were too big to fail. We forced them to hold more capital, more liquidity, write living wills, run stress tests and prove that governments would never again have to rescue the financial system because one enormous institution collapsed. Meanwhile, almost unnoticed outside technology…

Crypto isn’t a scam … people are

There is a problem with the way we talk about cryptocurrency. Every time there is a major fraud, hack, Ponzi scheme or spectacular collapse involving crypto, the headlines quickly become another indictment of cryptocurrency itself: crypto is a scam; bitcoin is for criminals; digital currencies are dangerous … the whole thing should be shut down….

You say you want a Revolution … well, you got one

Three months ago, I wrote a short piece about Revolut but, since then, there has been an extraordinary amount of Revolut news: a banking licence in France; full banking status in Britain; conditional approval for a US national bank; a banking licence in Australia; banking operations in Mexico; expansion into Finland; licences in the UAE;…

The true cost of AI … and is it worth it? (Part Two)

Yes. The mistake is believing that the business case for AI is simply replacing people. If a bank employs 100 people costing £10 million and replaces them with AI costing £12 million, then viewed through the traditional cost-reduction spreadsheet AI has failed. Yet that calculation ignores what happens if those AI systems perform ten times…

The Official Launch of Pulp Finction

Over the past year, I’ve been doing something slightly different. I’ve been writing fiction. Not just fiction, but Pulp Finction. The idea behind Pulp Finction is simple: Fun. Fact. Finance. Fiction. Keep track of the full series here: https://www.amazon.com/dp/B0HG6DP7C4 and here: https://pulpfinction.com/ I’ve spent most of my life writing and talking about banking, money, technology…