Future

I can see clearly now the clouds have gone

When Google Goes Down, Your Bank Goes Down. Who Is Really in Control? We spent decades worrying about banks being too big to fail. Now we have a handful of technology companies that are too important to fail, and yesterday demonstrated why that should terrify us. I’ve recently been blogging and writing about the dangers…

Who owns the Oxygen?

I’ve been a little bit prolific in writing this year, what with two books in Pulp Finction and Intelligent Bank consistently in the top 10 on Amazon. Now, I have one more new book. It started with a question in my head: how come Pharaohs had so much power? It ended with the colonisation of Mars. The new book Who…

To trust or not to trust? That is the AI question

There is something wonderfully hypocritical happening in banking this week. American banks have started blocking AI bots from access to customer accounts: ‘You don’t want rogue agents’: Jamie Dimon bars outside AI agents like Meta’s Muse from JPMorgan accounts Citi becomes latest US bank to restrict AI agents from accessing accounts JPMorgan Chase, Citi and…

Wealthsimple: the Canadian fintech destroying the dinosaurs

I was at a presentation last week where a guy from Canada shared the Wealthsimple story. I was not familiar enough with it, although I had heard of them, but the guy showed their advert and it cracked me up. #mustwatch For decades, Canadian banking has been dominated by a handful of powerful institutions with…

If banks cannot connect their own systems, how can they connect global trade?

Global trade is breaking apart. The winners won’t be the ones who move. They’ll be the ones who connect. For years, the global trade conversation has been dominated by one question: where should we move our supply chains? China is risky, America is unpredictable, Europe is expensive and geopolitical tensions are making international commerce look…

Where will banks make money if it isn’t from payments?

It’s SIBOS week and so lots of research and news announcements. Two caught my attention though, as I always look forward to what McKinsey and Cap Gemini are saying in their payments reports. The both tell the same story from different angles, namely that the payment is disappearing. Not disappearing in the sense that we…

AI and the big question: why would you ever call McKinsey or Gartner?

For many years, McKinsey has been the go-to firm for advice and Gartner for research but, with AI, why bother? In fact, there is a lot of debate about whether AI will replace consultants and research firms such as McKinsey and Gartner. The thing is that this conversation misses the bigger change. What’s that? It…

The Great Wealth Transfer is coming, and wealth managers are missing it

I spotted a fascinating post from Stephany Kirkpatrick on LinkedIn that gets straight to the heart of one of the biggest opportunities and failures facing wealth management today. Stephany is a successful founder and entrepreneur who founded Orum in 2019, sold it to Stripe in 2025 and has now started another venture called Pretty Smart…

Big Brother is watching you because you wanted it

You are reading this as your data is harvested. On average, your personal data is collected 271 times a day. I know who you are. I know what you are doing. I will look for you. I will find you. Most of us think surveillance involves CCTV cameras, governments, police databases and, perhaps, the slightly…