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Future

Five predictions: were they right?

Misery

Back in January, I made five firm predictions for banking in 2009. Those predictions were: More major European and American banks disappear There will be some spectacular failures in the BRIC economies A Global Financial Regulatory Body is formed The US will drop IFRS Solvent banks gain major market share. …

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Sberbank’s Branch of the Future

Sber_1

There have been many attempts to create the branch of the future (Accenture, IBM, John Ryan … Deutsche Bank, Barclays Bank, Umpqua Bank …), and so I was intrigued to hear that Sberbank in Russia had made a major investment in creating a flagship branch in Moscow. I meant to …

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Your next employee (Part Two)

Back in August, I blogged about the new generation of employee. This week, I joined a presentation with JP Rangaswami to talk about the impact of technology on our lives, and the subject of Gen Y and the new generation of staff came up again. For those of you who …

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3,238 days to the end of the cheque

Cheques

With the news that the cheque will end its life as a valid payments instrument in the UK on 31st October 2018, it's worth reminding all that it's not just old people who use them: But that the main usage is with businesses, who want to keep cheques. Because they …

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Part One – Future Risks and Opportunities: CEE

FSClub CEE 1109

We had our final meeting of the year for the Financial Services Club in Central & Eastern Europe (FSClub CEE) this week, with an excellent panel discussion about the risks and opportunities across the region looking forward.  This is almost a bookend to our opening FSClub CEE discussion of whether …

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Part One – Future Risks and Opportunities: CEE

FSClub CEE 1109

We had our final meeting of the year for the Financial Services Club in Central & Eastern Europe (FSClub CEE) this week, with an excellent panel discussion about the risks and opportunities across the region looking forward.  This is almost a bookend to our opening FSClub CEE discussion of whether …

Read More »

Who’s afraid of Tesco Bank?

Terry Leahy

Just back from Athens at a conference on retail banking with the star attraction being yours truly … well, I thought I was the star attraction until the post-lunch heavyweight speaker Sir Terry Leahy, Chief Executive of Tesco, turned up … I remember hearing Tim Mason, Tesco's Marketing Director, back …

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Fragmenting the banking structure

Cisco

Most banks have evolved from days of branches and large offices, to banks with multiple channels of distribution and extensive technology backbones. The issue banks have with this structure is that the technology backbone is broken. This is well illustrated by a comment from one payments manager who said to …

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Zombie money in a chainsaw hell

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I recently discovered that friends were killing me. Literally ripping me to shreds with a chainsaw. And it hurt. After all, I am meant to be the Zombie Priest in the Church of Goth, and no-one had beaten me before. And where did that chainsaw come from? I was mad. …

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Zombie money in a chainsaw hell

VocaLink_rgb_250x120

I recently discovered that friends were killing me. Literally ripping me to shreds with a chainsaw. And it hurt. After all, I am meant to be the Zombie Priest in the Church of Goth, and no-one had beaten me before. And where did that chainsaw come from? I was mad. …

Read More »

Zombie money in a chainsaw hell

VocaLink_rgb_250x120

I recently discovered that friends were killing me. Literally ripping me to shreds with a chainsaw. And it hurt. After all, I am meant to be the Zombie Priest in the Church of Goth, and no-one had beaten me before. And where did that chainsaw come from? I was mad. …

Read More »