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The main blog discussions this week included … You need to add physical to digital, not vice versa I had a long drive last week and noticed five or six massive warehouses by the side of the motorway. It made me reflect on a new warehouse world. I’ve already lamented the loss of main street…

A final thought for the week on bank transformation. I often talk to banks. Some I’ve spoken to for decades. It shocks me that, after decades, they still have exactly the same issues. Fragmentation of data; an organisation built over decades with systems that are not integrated; data that is split into lines of business…

I see more and more stories about banks messing up customer accounts, system outages, data mismanagement, issues with technology and more. This is the one thing a bank cannot mess up. Airlines may mess up a booking; Amazon may mess up a delivery; BT or AT&T may mess up a connection; but a bank messing…

After a year and a half, I presented my first keynote with a physical audience yesterday. It’s FinTech Week London! It’s a whole week, in London, talking about FinTech. That’s a surprise, huh? The interesting thing is that, after people have been locked up for a year, there was a buzz. It was not like…

I had a long drive last week and noticed five or six massive warehouses by the side of the motorway. It made me reflect on a new warehouse world. I’ve already lamented the loss of main street stores and likely end of malls but, equally, it’s interesting to consider this shift from main street to…

Several friends have been sharing very personal stories online recently about their childhood, their challenges, their career mistakes, their changes, their everything. I’m not one of those. I’m a private guy, and guess the one thing I’ve shared that most people appreciated is my blog about: the greatest thing that ever happened to me was…

This week’s main blog discussions included … Hello, would you like to be our CEO? I was imagining if I walked into a big bank job today. You are hired as CEO of Mega-Global-Bank PLC. What’s going on? Well, number one, no-one has any idea where the economy is going. There’s a global pandemic. Everything…

My yesterday blog about COVOID idiocrasy annoyed a few people. I was accused of writing a common tabloid ranting column, railing against the government. Yea … … so? So? So … so, I wrote it with a point. How are they implementing these COVOID regulations? Who is checking on the people? You may say, but it’s…

I’m reflecting on COVID rules. As a guy who lives in Europe, the rules are that I need to fill in passenger locator forms, get a pre-flight COVID test (fit to fly), and a landing form registered with a QR code. It’s challenging and clunky, but turns out to be actually quite easy and no…

I grew up as an Englishman. Then I became British. Now, I’m a European. But then we had Brexit and all the other stuff. Yet now I live in Poland. I believe in a world of the future that has no borders, no flags, no barriers. Am I deluded? During my lifetime, the world has…