Grid

Interesting conversation about switching accounts. I’ve had a few people saying that banks don’t have loyal customers, but they have trapped customers. By way of example, an email from a friend: I am just exactly as loyal to my bank as they are to me, which is to say not even slightly. I swear to…

I picked up a few innovative changes taking place this week within banks. In fact, I should point out that banks are not static beasts, as many claim. They are changing all the time, doing things all the time, adapting all the time. The question is: are they adapting in the right way? Charles Darwin…

Really interesting interview here with Ana Botin, Executive Chair of Santander, on Bloomberg. It starts with talking about how Santander can make a difference on climate change with Ana claiming that the bank is voted the most sustainable bank in the world. But when the interviewer, Erik Schatzker, asks her how Santander is making a…

The main blog headlines are … What would you rather talk about: sex, religion, politics or money? My blog often seems to return to the subject of sex, whether it be sexism or basic sex. It is for the reason that money and rumpy-pumpy are the twin engines powering everything we do, as Jeremy Clarkson…

My blog often seems to return to the subject of sex, whether it be sexism or basic sex. It is for the reason that money and rumpy-pumpy are the twin engines powering everything we do, as Jeremy Clarkson so succinctly put it. However, today I’m not writing about sex per se, but something related to…

I was running a fun panel on regulation this week. That kind of sounds like a lie – whatever can be fun about regulation – but hey, it was. I often reflect on the fact that regulators run with their eyes in the rear-view mirror. They can’t see what’s ahead as they don’t know what…

I just spent a few days in bars and restaurants in a place where everyone lives underground. It’s called Toronto. A place so cold that even Olaf from Frozen has migrated South. In fact, it gets so cold in Canada, they actually have hair freezing contests. Anyways, sitting in a bar, I was privileged to…

In the last month, there’s been a wave of announcements from Facebook, Apple, Google and Amazon about banking. We’ve seen Facebook’s major activities in trying to create a digital currency called Libra, and Apple’s move into finance with a credit card from Goldman Sachs which, in just a month, offered a $10 billion line of…

I just saw an interesting report produced and released by SIX Group that talks about the future of money.  SIX Group run payments and settlement processing out of Switzerland and, unsurprisingly, their view is that the most likely future is that there will be digital everything but still some cash around. My own view is…

The main blog headlines are … Can you recognise a fraudster when you meet one? I’ve pointed out many times that it’s easy to scam people online and defraud them. I even once got a phone call from an elderly gentleman asking me if he had really won £1 million on the Financial Services Club…