Oh no! It’s Bankenstein …
For years, we’ve talked about banks having a spaghetti systems structure aligned to a line of business product-centric organisation, that focuses upon the internal sales process rather than the customer. It’s true, but it’s due to the longevity of many banks. Some banks are over 500 years old and most countries have banks that are…

PC Banking
I made a joke the other day about visiting PC World, and you really have to watch what you say in there. Swimming with dolphins, using the word f**k, taking Rule Britannia out of the Proms, using the phrase nitty gritty, the list goes on. The tippy-toe issues are highlighted brilliantly by this comedy sketch,…

Do we rely too much on technology?
I’ve seen many people struggling during lockdown when their WiFi goes down. In fact, in the UK, TalkTalk and Sky Broadband have seen some big issues with celebrities complaining and those who are vulnerable not only losing their internet access but also their telephone access during lockdown Christmas. Not good. It made me think about whether…

We need some Zoom etiquette
Do you switch video on or not? 2020 has seen the big switch to video conferencing. Why didn’t we do it before? We’ve had video conferencing available on our phones and PC’s for years. Why is it we only switched this year? Because we are all distancing. Before March 2020, everyone would connect on a…

The Karaoke Challenge: Gold digger
It seems my Karaoke Challenge is proving successful so far, with many readers asking me to cover a song they think would be funny with my quirky twist. Whilst I’m getting all of these requests, I’ll keep up my feeble attempts to entertain until I’m travelling and too busy again. This particular request I couldn’t…

Nothing is going to be the same
I was relaxing watching a rock concert whilst self-isolating. It made me realise the way it was. 60,000 people sweating next to each other at an open venue, mingling each others juices together. Ah, those were the days. Nothing is going to be the same. My life was concerts, theatre, travel, airports … all those…


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