Mobile

Pew Research is always producing interesting reports, but this one specifically caught my attention this week: 51% of US adults bank online. Over half of Americans are banking online or, if you translate that into those who use the internet (about 80% of US adults), then 61% of internet users bank online. More intriguingly is…

Pew Research is always producing interesting reports, but this one specifically caught my attention this week: 51% of US adults bank online. Over half of Americans are banking online or, if you translate that into those who use the internet (about 80% of US adults), then 61% of internet users bank online. More intriguingly is…

Two years from now, Mobile Payments Today forecast that the typical mobile user will be living like this infographic below. Personally, I'm living like this today.

We all know the story of Square, or we should by now, but times are getting interesting for them. Not only challenged by PayPal, whose recent launch of PayPal Here brings proximity payments to the world, they are also being challenged by suppliers like NCR, who are also getting in on the act with dongles…

We all know the story of Square, or we should by now, but times are getting interesting for them. Not only challenged by PayPal, whose recent launch of PayPal Here brings proximity payments to the world, they are also being challenged by suppliers like NCR, who are also getting in on the act with dongles…

I got a copy of a fascinating survey by ING yesterday on mobile social banking.   The survey asked 12,000 people in 12 countries in Europe about banking in the digital age, and here’s their summary of the main conclusions: 1. More than a third – or 37% – of consumers already use mobile banking. The Netherlands is the most…

One of the themes of my presentations of recent times is how technology has bridged the divide between work life and social life. This came up in force again, as we talked about the role of social media in finance at the Club this week. For the older generation, work was always a place you…

I said I would move away from EFMA Week, but the brain washing achieved a true immersion as I realised there’s one last bit that was missed: EFMA’s Research. A lot of good insights came from the week through the various study presentations, with EFMA performing multiple research from insurance  to banking to payments.  As Cap…

It’s Friday, so we should have some fun. Unfortunately, it’s both a bit of fun and a bit of a challenge. The challenge is how to differentiate the bank? That’s always been a challenge. Most banks reckon that they don’t need to differentiate the bank because once you’ve got a customer, you’ve got them for…